SAINT LAURENT Retail Area Manager

LUXURY FASHION GULF L.L.C.; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A prestigious fashion retail firm in Dubai is seeking a Senior Retail Manager to lead and enhance retail operations across multiple stores in the Middle East. The ideal candidate will be responsible for setting strategic direction, managing P&L, and fostering an engaging team environment. A minimum of 10 years in retail with strong leadership skills is essential. This full-time position starts on October 1, 2025.

Qualifications

• Minimum 10+ years of retail experience with 5 years in multi-store management.
• Commercially astute and proficient in managing retail P&L.
• Proven track record of strategic leadership.

Responsibilities

• Lead the retail team and manage all retail stores in Middle East.
• Formulate and implement policies and strategies for profitable growth.
• Manage CRM and oversee daily store operations.

Skills

Leadership

Analytical skills

Communication

Negotiation

Education

Degree in Business or related discipline

Tools

Microsoft Excel

Microsoft Word

Job description

Overview

ROLE

This position is a key to lead the retail team and manage all retail stores in Middle East. Setting principles and guidelines to Store Directors and ensure an optimal and motivating work climate. Formulate and implement policies, strategies, and business development plans of the store to achieve or exceed sales and profits objectives.

MISSION

Define business strategy in line with corporate strategy and adapted to local market.

Develop a customer strategy for Middle East.

Manage local business plans to ensure the short, mid and long-term profitable growth of the brand.

Formulate monthly / annual sales forecasts as to facilitate planning and improvement of P&L

Review operational records and reports to project sales and determine profitability

Manage CRM team, with strategic direction on Clients relationship, Seasonal events and Mall collaboration

Supervise Operation team to ensure the correct application and implementation of corporate guidelines and procedures.

Lead the retail team to identify potential product needs, customers service and provide timely coaching to ensure the teams are able to meet and exceed the requirements of their roles

Manage and coach the store managers to enable them to develop the business and the team.

Motivate retail staff and create the environment to boost performance and team cooperation.

Monitor and review performance of retail and store team, identifying staff performance improvement of KPIs and career development.

Maintain positive customer relations to develop customers’ loyalty

Collaborate with different departments to organize staff training, promotional, visual presentation and development programs for store staff in compliance with corporate standard, policies and procedures

Manage and oversee the daily store operations such as sales, expense control, staff recruitment, training, inventory management, security and safety, etc.

Regularly report to the GM for sales performance, store activities, inventory situations and important issues, etc.

Evaluate market opportunities and assure the project management of new stores opening / relocation / renovation

Perform other related ad hoc tasks and projects when necessary.

Propose relocation, expansion, and opening projects.

Build & maintain good relationship with landlords. Negotiate the terms of the project.

PROFILE

Degree holder in Business or related discipline

Minimum 10+ retail experience with 5 years multi-store or store network management

Commercially astute and proficient in managing retail P&L

Proven track records, strategic and results-driven with strong leadership abilities to motivate team

Excellent analytical, interpersonal, communication and negotiation skills

Proficiency in Microsoft Office especially Excel and Word

Excellent command of English highly preferred.

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Details

• Job Type: Regular
• Start Date: 2025-10-01
• Schedule: Full time
• Organization: LUXURY FASHION GULF L.L.C.