Risk Officer

PhotonPay; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading payment solutions provider is seeking an experienced Risk Officer to spearhead the operational risk management program in Dubai. The ideal candidate should have over 5 years in payments risk management, proficient in fraud prevention and regulatory compliance, and excel in a fast-paced environment. Responsibilities include leading a high-performing team, monitoring fraud activities, and developing processes to mitigate risks. The role requires strong leadership and communication skills, with fluency in English; knowledge of Chinese is a plus.

Qualifications

• At least 5 years of experience in a payments risk environment.
• Hands-on experience writing fraud rules.
• Knowledge of fintech and regulatory requirements in UAE.

Responsibilities

• Build and mentor a high-performing risk control team.
• Oversee proactive risk and fraud management program.
• Develop risk and fraud processes and policies.

Skills

Payments risk management

Fraud risk prevention

Regulatory compliance

Analytical skills

Team leadership

Strong communication

Education

Bachelor’s Degree in Business Administration or related field

Tools

Fraud management tools

Job description

About the Company

PhotonPay Group was established in 2015 and is headquartered in Hong Kong, with offices in Shenzhen, Shanghai, Hangzhou, the United States, the United Kingdom, Poland, Canada, and Singapore. PhotonPay Group provides payment solutions to businesses, offering products that include global accounts, card issuing, online payments, payouts, foreign exchange management, and embedded finance. More information about PhotonPay Group can be found on its website - https://www.photonpay.com/en/.

Photon Dance (DIFC) Limited (the Company) is being established as a wholly owned subsidiary of PhotonPay Group and has obtained in-principle approval as an Authorised Firm in the DIFC from the Dubai Financial Services Authority (DFSA). We are committed to regulatory excellence and ethical operations, serving our diverse communities while adhering to the highest standards of risk control and compliance. The Company is now hiring an experienced Risk Officer responsible for its business operations in Dubai.

Role Summary

We are seeking a forward-thinking and hands-on risk officer to lead the development and execution of our operational risk management program in a fast-paced, highly regulated payments and technology environment.

This is a highly visible role which involves working closely with external assurance providers (e.g., regulators) on all aspects of an examination as well as key internal stakeholder groups, including Legal and Compliance, Technology, and Information Security, to meet objectives.

The ideal candidate brings deep payments experience, a strong understanding of risks (e.g., fraud risk prevention and management, regulatory compliance, systems and processes), and supports the development of operational risk management programs as part of the broader LCAR team, along with a focus on reducing friction by simplifying and streamlining our processes.

Key Responsibilities

1. Build, lead, and mentor a high-performing risk control and operation team.
2. Oversee a proactive risk and fraud management program using data extraction, analytics, and management reporting.
3. Develop and implement risk and fraud processes, tools, policies, standards, and procedures.
4. Analyze potential card fraud, checking irregularities, including returns, wires and ACH activity, new account fraud activity, money laundering and other suspicious activities.
5. Perform investigations regarding actual and suspected fraud activities, providing oversight and appropriate resolution to the Business.
6. Prepare and analyzes internal and external fraud loss data reporting to monitor risk management activities associated with significant losses.
7. Perform card network charge-back / representment process and adhere to all regulatory filing timelines.
8. Prepare management reporting of relevant activities, including attempted frauds and losses.

Requirements

1. At least 5 years of experience in a payments risk environment with hands on experience writing fraud rules using a fraud management tool.
2. Bachelor’s Degree in Business Administration, Criminal Justice, Information Systems, Computer Science, Finance, or a related field.
3. Experience in monitoring transactions for Anti-Money Laundering and required reporting
4. Knowledge of Fintech, payment institutions, payment systems, and similar legal and regulatory requirements in UAE.
5. Ability to multi-task and a team player with strong communication skills.
6. Proactive, results-driven, and take ownership for their work.
7. Fluent English, strong ability to draft documents in English.
8. Fluency in Chinese is advantageous but not essential.