Risk and Oversight Manager UAE, Retail Products, WPB (UAE National Only)

HSBC; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A global banking institution in Dubai is seeking an experienced professional for a role managing Payment & Forex risk and overseeing the Operational Resilience programme for its Retail business. The ideal candidate will have a minimum of 3 years' experience in Product Management and a strong track record in Stakeholder Management. Responsibilities include ensuring compliance with regulatory requirements and leading a diverse risk team. The role offers opportunities for professional development in a supportive work environment.

Benefits

Continuous professional development

Flexible working opportunities

Qualifications

• Minimum of 3 years’ experience in WPB Product Management with desirable experience in Payment and Forex.
• Knowledge of Operational Resilience is desirable.
• Evidential track record in Stakeholder Management.

Responsibilities

• Manage Payment & Forex risk and Operational Resilience programme.
• Ensure compliance with local and global regulatory requirements.
• Support the audit and compliance reviews effectively.

Skills

Strong presentation and paper writing skills

Highly effective communicator

Excellent relationship building skills

Ability to influence stakeholders

Job description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further

Role:

Reporting directly to the UAE Head of Risk and Oversight, primary responsibility is to manage the Payment & Forex risk and Operational Resilience programme for the UAE Retail business.

This role requires the ability to continually assess the Operational Risks associated with product design and delivery retail and wealth business. It includes identification, monitoring and testing of controls in all areas of emerging and residual risk across various risks, including Regulatory compliance, Legal risk, Financial Crime risk and Resilience risk including, data security, technology design and implementation across the teams supported. Role holder is also expected to understand the risk associated with disruption of Important Business Services (under Operational Resilience programme) for UAE Retail Products

Key Accountabilities

• Ensure that the initiatives design, delivery and operation is within HSBC’s risk appetite, compliant with local and global regulatory requirements.
• Align to bank’s strategic objectives – while enabling safe, customer focused growth.
• Design and establish a robust Digital Product governance framework in line with the risk governance framework.
• Executing key governance responsibilities related to the Digital and Product life cycle ensuring Group and Regulatory requirements are met.
• Management of open Helios issues/actions and dispensations raised in relation to the Retail, CIM, IWS Products and Digital business, ensuring resolution, timely closure and read across.

Customers / Stakeholders

• Work in partnership with various Retail Product team and entity COO team engaging SMEs to develop, maintain and enhance risk and compliance controls that support business objectives and risk appetite.
• Harmonize risk standards across multiple products lines and channels of delivery.
• Manage strong relationships across all the risk management sub-function structures, securing support and engagement with teams supported.

Leadership & Teamwork

• Support the effective management of Audit and Compliance Assurance reviews, closing out issues identified in an effective and timely manner, for Retail functions.
• Drive the Operational Resilience programme for UAE IWPB including engagement with entity COO team
• Support and inspire a multi-disciplinary governance and risk team, building expertise across all covered domains.
• Outstanding leadership skills that include setting the right tone to ensure risk.

Operational Effectiveness & Control

• Shape and influence Payment & Forex risk controls, constructively challenging the status quo in search of continuously better ways to manage risk and support Retail, customer engagement and behaviors.
• Support impact assessments related to regulatory change including analysis of regulations on regulatory change projects.

In order to apply for this role you must have the following

Knowledge and Experience:

• Minimum of 3 years’ experience in WPB Product Management. Any experience in Payment and Forex would be desirable.
• Knowledge of Operational Resilience is desirable.
• An evidential track record in Stakeholder Management, with a particular emphasis on Second Line Functions.
• Technical knowledge and broad understanding of Transactional banking, Payments and Foreign Exchange will be an advantage.

Skills and Abilities

• Strong presentation and paper writing skills.
• Highly effective communicator with excellent interpersonal skills.
• High level of energy and enthusiasm.
• Must have the potential for further development personally and professionally.
• Excellent relationship building and senior stakeholder management skills.
• Able to navigate conflicting strategic priorities and decisions
• Able to influence internal and external stakeholders.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.