Rider Quality & Safety Operations Coordinator

Talabat; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading delivery platform is seeking individuals to conduct rider audits and manage crowd control during peak hours and events. Applicants must possess a valid motorbike license in the UAE and demonstrate effective communication skills. Responsibilities include handling conflicts, providing safety training to riders, and supporting on-ground operations while ensuring compliance with hygiene and safety standards. This position requires readiness to work shifts and adaptability to various weather conditions.

Qualifications

• Experience in delivery or operations roles is preferred.
• Valid motorbike license in UAE is required.
• Ability to speak and understand English; knowledge of Arabic, Hindi, or Urdu is a plus.

Responsibilities

• Conduct rider audits to ensure compliance with standards.
• Manage crowd control during peak operational hours.
• Handle on-ground conflicts professionally and efficiently.
• Provide updates on operational issues to internal teams.
• Deliver safety training to riders according to guidelines.
• Participate in projects aimed at improvement.

Skills

Composure in difficult situations

Clear communication skills

Understanding of hygiene rules

Ability to manage crowd control

Polite and professional demeanor

Job description

A leading delivery platform is seeking individuals to conduct rider audits and manage crowd control during peak hours and events. Applicants must possess a valid motorbike license in the UAE and demonstrate effective communication skills. Responsibilities include handling conflicts, providing safety training to riders, and supporting on-ground operations while ensuring compliance with hygiene and safety standards. This position requires readiness to work shifts and adaptability to various weather conditions.