Rider Quality & Safety Operations Coordinator

Talabat; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading delivery platform in Dubai is seeking a qualified operations officer. Candidates must have a valid motorbike license and experience in delivery or operations. Responsibilities include conducting rider audits, managing crowd control, and resolving on-ground conflicts. Applicants should speak English clearly and handle difficult situations with professionalism. The role may require shift work in diverse weather conditions.

Qualifications

• Experience in delivery or operations is a plus.
• Valid UAE motorbike license required.
• Ability to communicate professionally and politely.

Responsibilities

• Conduct rider audits to ensure compliance with standards.
• Manage crowd control during events and peak hours.
• Handle conflicts between riders, vendors, and customers.

Skills

Problem-solving

Communication

Calm under pressure

Time management

Customer service

Job description

A leading delivery platform in Dubai is seeking a qualified operations officer. Candidates must have a valid motorbike license and experience in delivery or operations. Responsibilities include conducting rider audits, managing crowd control, and resolving on-ground conflicts. Applicants should speak English clearly and handle difficult situations with professionalism. The role may require shift work in diverse weather conditions.