Retail Store Operations Specialist

NADIA Recruitment & Management Consultants; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading recruitment agency is looking for a candidate to support the Store Manager in Dubai by overseeing daily retail operations, ensuring high customer satisfaction, and achieving sales targets. The role involves supervising staff, managing inventory, and performing operational duties. Strong communication and negotiation skills with suppliers, along with a solid understanding of store management, are essential for success in this position.

Qualifications

• Assist the Store Manager in daily store operations and staff supervision.
• Ensure high levels of customer satisfaction through excellent service.
• Support in achieving sales targets and implementing sales strategies.
• Supervise, train, and motivate store staff.
• Handle customer inquiries, complaints, and returns professionally.
• Maintain visual merchandising and store cleanliness standards.
• Assist with inventory control, stock replenishment, and stock counts.
• Ensure compliance with company policies, procedures, and safety standards.
• Prepare reports on sales performance, staffing, and inventory.
• Act as Store Manager in their absence.
• Knowledge of all items in the store.
• Direct communication with suppliers.
• Strong negotiation skills with suppliers.

Job description

A leading recruitment agency is looking for a candidate to support the Store Manager in Dubai by overseeing daily retail operations, ensuring high customer satisfaction, and achieving sales targets. The role involves supervising staff, managing inventory, and performing operational duties. Strong communication and negotiation skills with suppliers, along with a solid understanding of store management, are essential for success in this position.