Retail Shop Manager - Elevate Sales & Service

Azadea Group; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading retail company in Dubai is seeking a Shop Manager to oversee operations at The Dubai Mall. The role requires strong leadership skills, with a focus on customer service, team management, and inventory control. Candidates should have a Bachelor's Degree and a minimum of 3 years of managerial experience, preferably in retail. Proficiency in English and MS Office is essential. This position offers an exciting opportunity to contribute to a high-profile retail environment.

Qualifications

• 3 years of experience in a managerial role; previous experience in retail is a major plus.
• Active participation in at least one sporting activity and expert knowledge of sporting events.
• Developing and Motivating Others: level 4.
• Decision Making: level 3.
• Commercial Understanding: level 3.
• Analytical Thinking: level 3.
• Customer Focus: level 3.
• Driving and Achieving results: level 3.

Responsibilities

• Greet customers and serve them to ensure their needs are met.
• Ensure a smooth receiving process of items and monitor inventory activities.
• Analyze sales performance and place accurate orders.
• Recruit, train, and evaluate team members.
• Prepare staff schedules based on operational needs.
• Log and update commercial and operational information.
• Manage the annual budget and report variances.
• Oversee the shop's image and compliance with brand standards.

Skills

Fluency in English

Proficiency in MS Office

Collective Game

Project oriented

Athlete/ambassador

Enthusiastic

Contributor

Empathic

Entrepreneur and responsible

Education

Bachelor’s Degree

Job description

A leading retail company in Dubai is seeking a Shop Manager to oversee operations at The Dubai Mall. The role requires strong leadership skills, with a focus on customer service, team management, and inventory control. Candidates should have a Bachelor's Degree and a minimum of 3 years of managerial experience, preferably in retail. Proficiency in English and MS Office is essential. This position offers an exciting opportunity to contribute to a high-profile retail environment.