Retail Sales Executive

Midis Group; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A retail company in Dubai is seeking a Retail Sales Executive who will be responsible for promoting customer service excellence and driving sales. The ideal candidate will maintain a professional store image, ensure cleanliness, and assist customers with their needs. A High School Diploma or Bachelor's/Technical degree is required, but no previous experience is necessary. This position offers a fantastic opportunity for those looking to engage with customers in a retail environment.

Qualifications

• High School Diploma or higher is required.
• No previous experience needed.
• Customer service orientation and ability to upsell are valued.

Responsibilities

• Drive sales and promote customer service excellence.
• Maintain awareness of products and promotions.
• Ensure cleanliness and proper display in the store.
• Stay aware of products, promotions, and new releases to inform customers.
• Ensure proper display and visual merchandising per guidelines.
• Assist in stocking, processing merchandise, and receiving inventory.
• Identify security risks and handle situations promptly and professionally.
• Follow policies on payments, exchanges, and loss prevention.

Skills

Customer service

Sales

Upselling

Product knowledge

Education

High School Diploma or a Bachelor’s/Technical degree

Bachelor’s/Technical degree

Tools

POS system

Job description

Job Title

Retail Sales Executive

Job Scope

The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets.

Main Duties and Responsibilities

• Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs
• Establish solid relationships with customers, cross/upsell and deliver excellent product awareness
• Ensure the shop is kept clean and tidy at all times
• Maintain an awareness of all products, promotions, advertisements and new releases
• Ensure proper display and visual merchandising standards according to communicated guidelines at all times
• Assist in processing and replenishing merchandise and participate in the receipt of stocks
• Recognize security risks and thefts and handle situations as fast and professionally as possible
• Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention
• Complete necessary trainings, enroll to training portals and maintain the latest certificates
• Actively seek inputs from customers, efficiently address complaints and elevate when needed to reinforce service standards.

Position Requirements

Education

High School Diploma or a Bachelor’s/Technical degree.

Experience

No previous experience needed.

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