Retail Controller

Audemars Piguet; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prestigious luxury brand in Dubai is looking for a Retail Control Advisor to ensure effective boutique operations. This role involves conducting visits, analyzing retail data, and providing insights to improve operations. The ideal candidate has 4-5 years of experience in internal control within a luxury retail context and must possess strong analytical and communication skills. A competitive compensation package is offered.

Benefits

Competitive compensation and benefits package

Qualifications

• 4-5 years of experience in internal control, compliance, or internal audit.
• Proven knowledge in a large retail or luxury company.
• Proficiency in English is a must; Arabic is a plus.

Responsibilities

• Conduct boutique visits to ensure adherence to retail policies.
• Review and generate data dashboards for transparency.
• Report on boutique performance and implement corrective actions.

Skills

Strong analytical skills

Strong communication skills

Team player

Integrity and trust

Tools

Excel

Job description

Business Performance

• Ensure implementation of retail routines, checks and controls through boutique visits, reporting production and analysis
• Under the leadership of the Head Retail Control, act as an active member of the retail controllers’ network by exchanging good practices with your peers, supporting affiliates and fostering alignment across the organization
• Contribute to the company’s effort to simplify and streamline processes
• Be the first advisor of the Regional and / or Country General Manager and act as a reference for Retail Control with the various relevant functions within affiliates (e.g. CRM, Commercial, Finance, etc.) as well as Headquarters (e.g. Retail Operations, CRM, Retail Excellence and Training, Hospitality, Commercial Finance, Risk and Compliance, Internal Audit), thereby enhancing a continuous improvement culture and fostering brand equity

Boutique Daily Operations and Control

• Conduct Boutique / House visits and perform regular reviews of boutiques’ controls (e.g. inventory management and cycle counts, physical security, payment means, etc.) in order to ensure that retail policies, procedures and processes are adhered to
• Identify gaps and needs for training and re-enforcements
• Keep all team members informed of AP processes and procedures ensuring all are well understood, implemented, and followed
• Draft post visit report highlighting discrepancies and red flags as well as corrective measures and distribute to all relevant stakeholders
• Update and amend business controls leveraging on (new) systems and related functions (Retail, Finance, HR, Compliance, etc.) when necessary

Reporting and Communication

• Review, collect and generate data / dashboards, in line with HQ reporting requirements, in order to provide transparency on potential discrepancies, anomalies and / or red flags and help monitor daily business operations effectively and efficiently (e.g. daily, weekly or monthly reporting on store’s inventory management, sales transactions, deposits and payment means).
• Review top clients, customers’ journeys, and ensure that background checks (KYCs, AML forms etc.) have been conducted and taken into account
• Report and provide updates on boutique performance to local management and Global Head Retail Control
• Ensure timely follow-up and implementation of the corrective actions
• Report progress and status of completion to local Management and to the Head Retail Control

Qualifications

• Strong analytical skills, critical thinking and orientation to details and ability to make decision and escalate issues are a must
• Strong communication skills (written and oral) and interpersonal skills. Ability to pass on critical messages in a diplomatic manner
• Strong team player with experience in a multicultural / international environment
• Minimum of 4 or 5 years of experience, you have been a team leader in internal control, compliance and / or internal audit engagements with a proven knowledge and track record within a large retail / luxury company
• Alternatively, you bring a comparable experience gained within a Retail / Luxury organization
• Integrity and trust are among your core values
• Proficiency in English is a must. Arabic is a plus
• Powerful Office Software with outstanding Excel Capabilities

Additional Information

Audemars Piguet offers a competitive and comprehensive compensation and benefits package.

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.