Retail Associate

Farah Experiences LLC; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A retail company in the UAE is looking for friendly sales assistants to provide excellent customer service and enhance the shopping experience. Responsibilities include greeting guests, assisting with product purchases, handling cash transactions, and maintaining a clean store environment. Candidates should have a higher secondary education and good communication skills, with retail experience as a plus.

Qualifications

• Moderate verbal communication skills required.
• Basic knowledge of cash handling skills.
• Ability to carry/lift items and work in all weather conditions.

Responsibilities

• Welcome guests warmly and start proactive communication.
• Assist guests in making purchases by recommending and demonstrating products.
• Handle cash register and process various payment methods.
• Maintain cleanliness and organize product displays.
• Work on promotions and achieve set targets.
• Handle basic guest complaints.

Skills

Customer service

Communication skills

Cash handling

Education

Higher secondary or equivalent

Job description

We are seeking friendly and sales assistants to join our team. In this role, you will be responsible for ensuring our guests have an exceptional shopping experience by providing excellent customer service, product knowledge, maintaining cleanliness, and efficiently handling retail purchases.

The job scope includes:

• Greeting / welcoming the guests in a warm and friendly manner.
• Approaching the guest and starting proactive communication.
• Assisting and advising guests to make purchases by recommending, describing and demonstrating products.
• Efficiently handle computerized cash register that involves barcode scanners, calculators, credit card machines.
• Collect and process money tendered transactions of different currencies, vouchers, stored value cards, and credit card payments.
• Arranging and maintaining product displays with approval, stock shelves (refill) and take product inventory.
• Applying product knowledge while handling guests and improve the same on a regular basis.
• Working on promotions and achieving set targets.
• Handling basic guest complaints on the spot.
• Ensuring clean and safe environment.
• Ensuring all products displayed are properly displayed and labeled as per our brand standards.
• Assisting in quarterly and yearly inventory.
• Any other tasks that may be required from time to time to perform to meet the needs of the business.
• Medically able to work in all weather conditions.
• Physical able to carry/lift items, climb ladder etc.

To be considered for the role, you will need to have:

Job Essentials:

• Higher secondary or equivalent
• Moderate verbal communication skills
• Basic knowledge of cash handling skill
• Good communication skills

Job Desirables:

• Previous retail experience
• Previous experience in handling guest complaint
• Any other language would be an advantage
• Previous cash handling skills

Interested in this opportunity? Apply now!