Restaurant Operations & Guest Experience Leader

Black Pearl Consult; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading restaurant management firm in Abu Dhabi is seeking an experienced Restaurant Manager who can oversee daily operations and lead a high-performing team to ensure a memorable dining experience. The ideal candidate should have 4-5 years of management experience in hospitality, a Bachelor's degree in Hospitality Management, and demonstrate strong leadership and organizational skills. This role offers an opportunity to work in a vibrant, customer-focused environment.

Qualifications

• Minimum 4-5 years of experience in a supervisory or management role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Fluency in English is required; additional languages are a plus.

Responsibilities

• Lead the front-of-house team and ensure smooth daily restaurant operations.
• Maintain high levels of customer satisfaction through service excellence.
• Manage staffing scheduling and performance evaluations.
• Collaborate with kitchen and support teams to ensure consistent quality and timely service.

Skills

Leadership

Customer service

Communication

Problem-solving

Organizational skills

Education

Bachelor's Degree in Hospitality Management or related field

Tools

POS systems

Restaurant operations software

Job description

A leading restaurant management firm in Abu Dhabi is seeking an experienced Restaurant Manager who can oversee daily operations and lead a high-performing team to ensure a memorable dining experience. The ideal candidate should have 4-5 years of management experience in hospitality, a Bachelor's degree in Hospitality Management, and demonstrate strong leadership and organizational skills. This role offers an opportunity to work in a vibrant, customer-focused environment.