Restaurant Manager - Pool Bar - Conrad Abu Dhabi Etihad Towers

Hilton; Abu Dhabi; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading global hospitality company is seeking an experienced Outlet Manager to manage restaurant operations and deliver exceptional guest experiences. You will be responsible for training and developing team members, managing budget aspects, and driving sales. The ideal candidate has a passion for guest service and experience in Italian cuisine. This position offers a dynamic work environment and opportunities for professional growth.

Qualifications

• Experience in managing restaurant operations while training team members.
• Ability to work within budgeted guidelines.
• Strong understanding of food and beverage standards.

Responsibilities

• Manage restaurant operations to ensure guest satisfaction.
• Recruit, train, and develop the restaurant team.
• Drive sales to maximize budgeted revenue.

Skills

Management and/or supervisory Food and Beverage experience

Able to meet financial targets

Ability to comply with all Food and Beverage brand standards

Ability to work under pressure

Excellent grooming standards

Willingness to develop team members and self

Flexibility to respond to a range of different work situations

Passion for delivering exceptional levels of guest service

Italian restaurant/cuisine experience

Job description

Overview

An Outlet Manager is responsible for managing restaurant operations to deliver an excellent Guest and Team Member experience while training Team Members and working within budgeted guidelines.

What will I be doing?

As an Outlet Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Team Member experience. An Outlet Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage Restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

An Outlet Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Passion for delivering exceptional levels of guest service
• Italian restaurant/cuisine experience required

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!