Residences Bell Host- Six Senses The Palm Dubai

InterContinental Hotels Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel group is seeking a Residences Bell Host for their Dubai location. The successful candidate will manage guest luggage and ensure smooth transfers for guests while maintaining cleanliness in guest areas. The role requires at least 1 year of experience in a similar position, preferably at a luxury hotel. This opportunity emphasizes customer service and adherence to high hospitality standards.

Qualifications

• At least 1 year experience in a similar setting, preferably in luxury hotels.
• Ability to communicate effectively with guests and team members.
• Experience in hospitality standards and service.

Responsibilities

• Deliver and pick-up guest luggage efficiently per established standards.
• Ensure proper transfer of guests when requested.
• Assist guests entering and exiting vehicles.

Skills

Fluent in English

Customer service skills

Attention to detail

Education

High school diploma or equivalent

Hospitality diploma/degree

Job description

Responsibilities

• Deliver and pick-up guest luggage and request items according to the standards and procedures in a timely and efficient manner.
• Ensure proper transfer of guests when requested.
• Load and unload vehicles on arrival and departure of guests, and assist guests entering and exiting the vehicles.
• Maintain the cleanliness of guest areas including lobby and report any defects.
• Assist the in-charge in keeping a proper working relationship and efficient co‑ordination between the Concierge Desk and the Resort’s transportation service provider in order to provide fast and efficient service for the guests.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of Residences Bell Host, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1 year experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Fluent in English; I understand that additional languages are preferred.

The above is intended to provide an overview of the role and responsibilities for a Residences Bell Host at Six Senses The Palm Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.