Reservations Quality & Analytics Lead — Multi-Venue Oversight

Fundamental Hospitality; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai seeks an experienced candidate for overseeing reservation audits and data integrity across multiple venues. Responsibilities include analyzing reservation data, preparing monthly reports, and supporting HR functions. The ideal candidate will possess strong analytical skills, advanced Excel proficiency, and a background in hospitality. The organization offers competitive salaries, benefits, and opportunities for professional growth in a dynamic environment.

Benefits

Competitive Salary

Work Visa & Medical Insurance

30 days paid annual leave

Employee discounts across our venues

Return tickets to home country

Opportunities for growth and development

2 days off weekly

Qualifications

• Previous experience in a similar role within the hospitality industry.
• Strong analytical skills with exceptional attention to detail.
• Advanced proficiency in Excel, including exports and formulas.
• Fluent in English; additional languages are a strong advantage.
• Proven ability to manage, analyze, and report data across multiple venues.
• Exposure to basic HR administration, staff scheduling, or attendance tracking.

Responsibilities

• Conduct monthly reservation exports and audits across 11 venues.
• Review reservation data for accuracy and compliance with booking policies.
• Identify discrepancies and coordinate corrections with the reservations team.
• Prepare and submit end-of-month Reservations reports.
• Support management with insights and variance analysis as required.

Skills

Analytical skills

Attention to detail

Excel proficiency

Data management

Multilingual (English + additional languages)

Education

Experience in a similar role

Tools

SevenRooms

OpenTable

InConcert

Job description

A leading hospitality company in Dubai seeks an experienced candidate for overseeing reservation audits and data integrity across multiple venues. Responsibilities include analyzing reservation data, preparing monthly reports, and supporting HR functions. The ideal candidate will possess strong analytical skills, advanced Excel proficiency, and a background in hospitality. The organization offers competitive salaries, benefits, and opportunities for professional growth in a dynamic environment.