Reservation Agent Cum Admin

THE TEAM BUILDERS; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A premium nightlife venue in Dubai is seeking a Reservation Agent cum Admin. In this role, you will assist customers with reservations, manage phone and email communications, and inform clients about promotions. Ideal candidates will have experience with reservation systems like Seven Rooms, possess a hands-on approach, and be familiar with various IT systems. This position emphasizes excellent customer service and clear communication with clients to enhance their experience.

Qualifications

• Experience in reservations system is essential.
• Must have a hands-on approach with a positive attitude.
• Experience with various IT systems is required.

Responsibilities

• Answer phones and assist customers with reservations.
• Respond to emails regarding bookings and confirmations.
• Advise on promotions and available upgrades for customers.

Skills

Reservations system experience

Hands-on approach

IT systems familiarity

Tools

Seven Rooms

Job description

About the job RESERVATION AGENT CUM ADMIN

Our client is a premium nightlife venue in Dubai.

Key Responsibilities

• Answer phones and assist customers in making, altering, or canceling reservations
• Respond to emails with reservation information, confirmations, and additional details related to club bookings.
• Advise customers regarding ongoing promotions or available upgrades that may enhance their experience

What we are looking for?

• Experience in reservations system [Seven Rooms] is a must
• Hands‑on approach with a can‑do work style
• Experience of working with IT systems on various platforms