Relationship Officer - Business Loans

RAKBANK; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial institution in Dubai is looking for a Relationship Officer or Senior Relationship Officer. The selected candidate will drive business growth through customer-centric sales, focusing on products like Business Loans and POS Loans. Applicants should have a minimum of 3 years in banking and a Bachelor's degree, demonstrating strong sales and market understanding. This role emphasizes long-term relationship building while adhering to ethical guidelines.

Qualifications

• Minimum 3 years in banking or financial services.
• Experience in Business Banking or SME segments.
• Exposure to Business Loans, POS Loans, and Machinery Loans.

Responsibilities

• Achieve monthly sales targets and meet business objectives.
• Source and book new business opportunities.
• Drive cross-selling initiatives across banking products.
• Deliver tailored solutions aligned with client needs.
• Adhere to policies and guidelines.

Skills

Sales-driven mindset

Customer-centric approach

Understanding of market structures

Education

Bachelor’s degree in a relevant field

Job description

About the Role

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank, we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.

As a Relationship Officer (RO) or Senior Relationship Officer (SRO), you will be at the forefront of driving business growth by sourcing and managing financial products such as Business Loans, POS Loans, and Machinery Loans. This role reports to Team Leader Business Loans and is designed for professionals who thrive in a customer-centric environment, balancing sales performance with integrity, compliance, and long-term relationship building.

What you’ll be doing

• Achieve monthly sales targets while ensuring both short-term and long-term business objectives are met.
• Source and book new business opportunities while addressing additional funding needs of existing customers.
• Drive cross-selling initiatives across banking products (assets and liabilities) to maximize revenue opportunities.
• Maintain customer centricity by delivering tailored solutions aligned with client needs.
• Adhere to policies, ethics, and code of conduct while strictly following Consumer Protection Framework (CPF) guidelines.

What we’re looking for

• Highly sales-driven individual, motivated by incentives, with a strong passion for achieving and exceeding targets
• Strong understanding of market competitive structures, industry practices, and regulatory guidelines
• Minimum Bachelor’s degree in a relevant field.
• At least 3 years in banking or financial services, preferably in Business Banking or SME segments with exposure to Business Loans, POS Loans, and Machinery Loans