Relationship Manager Coordinator

Easy And Fast To Upload Your CV; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen proaktiven Relationship Manager Coordinator, um starke Beziehungen zu Kunden und Partnern im Bereich der Parfümindustrie aufzubauen. Diese Schlüsselrolle umfasst die Unterstützung des Relationship Managers bei der Verwaltung von Kundeninteraktionen, die Koordination von Veranstaltungen und die Durchführung von Marktanalysen. Wenn Sie über hervorragende Kommunikationsfähigkeiten und eine Leidenschaft für Kundenservice verfügen, ist dies die perfekte Gelegenheit für Sie, in einem schnelllebigen Umfeld zu arbeiten und einen bedeutenden Einfluss auf den Erfolg des Unternehmens zu haben.

Qualifications

• 5 Jahre Erfahrung im Kundenbeziehungsmanagement oder Account-Koordination.
• Starke schriftliche und mündliche Kommunikationsfähigkeiten erforderlich.

Responsibilities

• Unterstützung des Relationship Managers bei der Verwaltung von Kundeninteraktionen.
• Koordination von Veranstaltungen zur Steigerung des Kundenengagements.

Skills

Kundenbeziehungsmanagement

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Problemlösungsfähigkeiten

Education

Bachelor in Betriebswirtschaft

Bachelor in Marketing

Bachelor in Kommunikation

Tools

CRM-Software

MS Office Suite

Job description

Role Overview

We are seeking a highly organized and proactive Relationship Manager Coordinator to join our dynamic team. This role is pivotal in supporting the Relationship Manager to build and maintain strong enduring relationships with clients, partners, and stakeholders. The ideal candidate will be detail-oriented, possess excellent communication skills, and demonstrate customer service excellence.

Key Responsibilities

1. Client Relationship Support: Assist the Relationship Manager in managing day-to-day client interactions, ensuring timely follow-ups and addressing client inquiries with professionalism.
2. Coordination & Communication: Act as a liaison between clients, sales teams, marketing, and production departments to facilitate seamless communication and service delivery.
3. Data Management: Maintain accurate and up-to-date client records in CRM systems; generate reports on client activities, feedback, and sales performance.
4. Event Planning: Coordinate client events, product launches, and promotional activities to enhance client engagement and brand loyalty.
5. Market Research: Support the Relationship Manager by gathering market intelligence on customer preferences, competitor activities, and industry trends specific to the perfume sector.
6. Problem Resolution: Assist in resolving client issues promptly, escalating matters when necessary to ensure customer satisfaction.
7. Sales Support: Collaborate with sales teams to identify opportunities for upselling or cross-selling perfume products.
8. Administrative Tasks: Handle scheduling, correspondence, and documentation related to client accounts and relationship management activities.

Qualifications and Experience

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
• 5 years of experience in client relations, account coordination, or customer service, preferably within the cosmetic goods or fragrance industry.
• Strong interpersonal and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.
• Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
• Detail-oriented with a proactive approach to problem-solving.