Relationship Manager

Cartrack; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading fleet management company in the UAE is seeking a motivated Sales Executive to identify business opportunities and maintain customer relationships. The ideal candidate will have a bachelor's degree, 2-4 years of customer service experience, and excellent negotiation and communication skills. Responsibilities include achieving sales targets, updating CRM reports, and providing excellent customer service. A valid UAE driving license is required for this role.

Qualifications

• 2-4 years of experience in customer service.
• Proficient in English.
• Valid UAE driving license.

Responsibilities

• Identify and establish contacts with fleet customer prospects.
• Acquire new customers and maintain relationships.
• Achieve monthly and quarterly sales targets.
• Update CRM reports and meet weekly CRM targets.

Skills

Communication skills

Negotiation skills

Customer service orientation

Problem-solving skills

Technical independence

Education

Bachelor's degree in a related field

Job description

Primary Functions:

• Identifies business opportunities by establishing the contacts with the fleet customer prospects and analyzing sales options.
• Acquire new customers and maintain a good relationship with existing customers.
• Proactively identify and pursue sales opportunities.
• Responsible for achieving monthly and quarterly sales targets.
• Presenting demonstrations on the Cartrack product and services.
• Update CRM reports on daily basis.
• Responsible for achieving CRM weekly target for calls leads and meeting.
• Explore creative ways and identify opportunities to sell or promote our products and services.
• Provide excellent customer service.
• Prepares reports by collecting analyzing and summarizing information.
• Perform other duties as assigned by the General Manager.

Requirements

• Bachelors degree in any related fields
• 2-4 years of experience in customer service will be an added advantage
• Proficient in English
• Technically independent with good initiative
• Excellent communication and interpersonal skills
• Excellent negotiation skills
• Hands-on and a positive attitude
• Team player with a high level of energy and able to work independently
• Able work under pressure coordination skill multi-tasking service-minded.
• Initiative for problem solving.
• Good personality and good follow up.
• With Valid UAE driving license