Relationship Banker

Mashreq Bank; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading bank in the UAE is seeking a professional to sell personal banking products and maintain strong client relationships. Responsibilities include achieving sales targets, managing customer interactions, and ensuring compliance with banking policies and regulations. The ideal candidate will possess excellent sales skills, experience in relationship management, and a strong adherence to ethics and integrity. This role offers an opportunity to grow in the banking sector.

Qualifications

• Proven ability to achieve monthly sales targets in financial services.
• Strong communication skills for effective client interactions.
• Experience in handling objections to finalize sales.

Responsibilities

• Sell personal banking products to retail prospects.
• Maintain relationships with existing clients.
• Ensure compliance with banking policies and regulations.

Skills

Sales skills

Relationship management

Customer service

Job description

Sell entire range of personal banking products to potential retail prospects & to maintain strong relationships with existing clients of the bank.

KEY RESULT AREAS

• Achieve monthly sales targets in the financial year.
• Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits.
• Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.
• Relationship manager (where required) a portfolio of approved companies by developing key contacts and relationships
• Conducting micro marketing activities that include Kiosk activities and other direct marketing activities.
• Handling objections with a view to getting the customer to buy or company to transfer payroll.
• Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.
• Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions.
• Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
• Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.
• Ensure the highest ethics, standards and integrity are followed and immediately escape any suspected or actual breaches to Senior Management, Governance, as may be required