Regional HR Delivery Lead CEEMEA

WTW; Dubai; On-site; AED 440,000 - 551,000; Full time

Job summary

A global HR consultancy is seeking a Regional Delivery Lead for the CEEMEA region based in Dubai. In this pivotal role, you will lead a team of HR professionals, ensuring compliance with regional employment laws while collaborating with global HR functions. Responsibilities include overseeing HR service delivery, supporting mergers and acquisitions, and fostering an inclusive workplace culture. Candidates should have strong leadership skills and HR compliance knowledge.

Qualifications

• Experience in leading HR teams and projects.
• Ability to advise on compliance with employment laws.
• Strong collaboration skills with business leaders.

Responsibilities

• Lead a team of HR professionals in the CEEMEA region.
• Ensure compliance with employment practices and regulations.
• Monitor and improve HR service delivery quality.

Skills

Leadership in HR

Compliance knowledge

Team collaboration

Education

Relevant HR degree

Job description

Join WTW’s Global HR Team, leading the Regional HR team for CEEMEA Region. In this high-impact role, reporting to the HR Delivery Lead for Europe, you will deliver an outstanding HR service across the region, ensuring compliance with regional employment laws, and advising senior executives on HR topics. Preferred locations for this role are Dubai or Central Europe and will lead a high-performing team of HR professionals, collaborate with global HR functions, and serve as a trusted advisor to the executive CEEMEA Leadership Team.

The Role

The Regional Delivery Lead is at the heart of the HR function and business, working closely with the Head of CEEMEA and other regional business leaders to deliver outstanding HR service across the region. You will lead a team of dedicated HR professionals to meet the diverse and complex HR needs of this growing region through the delivery of effective HR services and compelling colleague experience. This role also promotes a consistent approach to performance management and collaboration within HR that allows teams to flexibly support business segments and corporate functions.

The RDL CEEMEA also acts as a key leader to enable WTW’s inclusive culture and create a professional and engaging working environment for all colleagues.

Key responsibilities of the role are :

• Lead a team of 7 direct reports (3 HR Generalists and 4 Cluster Leads) to deliver excellent HR service across the region.
• Partner with Talent Advisory, Recruitment, Centers of Expertise and Global HR Services (GHRS) to establish requirements for the execution of HR and talent programs in the region, to support the achievement of Segment and Corporate Function strategy.
• Utilize global HR technology, processes and the tiered HR support model to lead the region HR delivery team to achieve an integrated ‘one HR’ organization, focusing on a positive colleague and manager experience of HR services. Manage the HR scope of services delivered within constraints of budget and headcount, in conjunction with the other HR sub-functions and Centers of Expertise.
• Oversee and ensure that region HR delivery complies with all company employment practices and country / jurisdiction laws and regulations; for business as usual and for integration / harmonization after any merger / acquisition / transfer of undertaking.
• Support HR activities for mergers, acquisitions, joint ventures, and divestitures, including due diligence and integration planning.
• Monitor the execution of services provided in the region by Centers of Expertise, GHRS and third parties including but not limited to global mobility, compensation and benefit programs, management capability programs, colleague life-cycle query handling and escalation.
• Understand the salary and incentive budgets and plans to be able to advise the Business and Talent Advisors, particularly in countries where there is an unstable or hyper-inflationary currency.
• Monitor performance against globally defined targets for timeliness, quality, cost, and team engagement. Identify needs for corrective action and opportunities for continuous improvement. Assure consistent application and execution of operational excellence methods.
• Collaborate with GHRS to identify and implement projects of global or multiple regional scope that will improve service timeliness and quality and / or reduce operating costs.
• Proactively identify opportunities for collaboration and alignment with other Corporate Functions to ensure a more seamless colleague experience.