Receptionnist

Gulf Marketing Group (GMG Group); Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An educational institution in Dubai seeks a Receptionist who will be the first point of contact for visitors, parents, and staff. Responsibilities include greeting guests, answering calls, scheduling, and providing administrative support. The ideal candidate should have a high school diploma and prior customer service experience, contributing to a welcoming atmosphere at the nursery. This position is essential for maintaining the organization's front desk operations and ensuring good communication flow throughout the facility.

Qualifications

• High school diploma or equivalent.
• Previous experience in a reception or customer service role is preferred.

Responsibilities

• Greet and welcome visitors, parents, and staff in a courteous manner.
• Answer and direct phone calls.
• Provide information and assistance to visitors.
• Schedule appointments and organize the reception area.
• Monitor access to ensure safety and security in the school.

Skills

Customer service

Communication

Education

High School Diploma

Job description

About Emirates British Nursery:

At Emirates British Nursery (EBN), we follow the Early Years Foundation Stage framework, in accordance with the British National curriculum. Great emphasis is placed upon delivering a broad and balanced curriculum which ensures the children establish a solid foundation of knowledge, skills and understanding upon which they can build throughout their lives.

Emirates British Nursery (EBN) is a part of GMG, which is a Top Nursery in Dubai Providing Quality Early Childhood Education Since 2000.

The Receptionist serves as the first point of contact for visitors, parents, and staff, contributing to a positive and welcoming atmosphere in the school.

Core Responsibilities:

Front Desk Operations:

Greet and welcome visitors, parents, and staff in a courteous and professional manner.

Answer and direct phone calls to the appropriate personnel.

Visitor Assistance:

Provide information and assistance to visitors, guiding them to the appropriate locations within the school.

Issue visitor badges and maintain visitor logs.

Communication Hub:

Act as a central point for communication, receiving and relaying messages to relevant staff members.

Manage incoming and outgoing mail and packages.

Appointment Scheduling:

Schedule appointments and meetings for school staff.

Maintain and organize the reception area.

Student Check-In/Check-Out:

Assist with the check-in and check-out processes for students.

Ensure proper documentation is completed for student arrivals and departures.

Administrative Support:

Provide general administrative support to various departments, including data entry and filing.

Assist with coordination of school events and activities.

Maintaining Security:

Monitor and control access to the school premises, ensuring the safety and security of students and staff.

Follow established security procedures.

Customer Service:

Handle inquiries and requests from parents, students, and staff with a customer-focused approach. Resolve or elevate issues to the appropriate personnel.

What we are looking for:

• High School Diploma
• Previous Experience in a reception or customer service role is preferred

Location in Dubai:

• Mirdif