Receptionist (Russian Speaker)

AccorHotel; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hotel chain in Ras Al Khaimah is seeking a Receptionist to ensure guests have a memorable experience from check-in to departure. Candidates must have at least 1 year of experience in a 5-Star resort, possess multilingual abilities, and be familiar with Opera software. The role requires strong networking skills and a genuine passion for customer service. This is a full-time position, offering opportunities for growth in a dynamic hospitality environment.

Qualifications

• Minimum 1 year of experience as a Receptionist in a 5-Star Resort.
• Ability to provide exceptional guest service and build relationships.
• Communicate clearly and effectively with strong networking skills.

Responsibilities

• Greet check-in and respond to guest requests during their stay.
• Provide personalized experiences and promote hotel facilities.
• Upsell services to enhance guests' stays.

Skills

Multilingual communication (Arabic, German, Russian, French)

Networking skills

Customer service excellence

Tools

Opera

Job description

Receptionist
First impressions are everything! As a Receptionist you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What you will be doing:

• Greet check-in respond to requests while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through up-selling

Qualifications :

Your experience and skills include:

• Should have min. 1 years of experience as Receptionist for a 5 Star Resort in UAE
• Being Multi-lingual i.e. Arabic / German / Russian / French languages would be a Plus
• Prior experience working with Opera is Mandatory
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts actions and opportunities clearly with strong networking skills

Additional Information :

Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo!#BELIMITLESS

Remote Work :

No

Employment Type :

Full-time