Receptionist & Administrative Assistant

Emirates National Investment; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading investment firm in Dubai seeks a Receptionist & Administrative Assistant to facilitate daily reception operations and offer administrative support to management. The ideal candidate should possess a Bachelor's degree, 2-4 years of relevant experience, and proficiency in Microsoft Office. Strong interpersonal skills, a proactive attitude, and fluency in both English and Arabic are essential for success in this role. Responsibilities include greeting visitors, managing calls, coordinating documentation, and supporting office operations.

Qualifications

• Minimum 2-4 years’ experience in a similar reception or administrative support role.
• Experience in stakeholder coordination and relationship management.
• Customer service background is desirable.

Responsibilities

• Greet clients, visitors, and stakeholders with professionalism.
• Provide administrative assistance to management including calendar management.
• Manage meeting room bookings and ensure they are properly prepared.

Skills

Organised

Proactive

Detail-oriented

Service-focused

Fluent in English and Arabic

Strong interpersonal skills

Education

Bachelor’s degree in a relevant discipline

Tools

Microsoft Office

Job description

We are seeking Receptionist & Administrative Assistant to support smooth daily reception operations and provide administrative assistance to management. This role is essential to maintaining a professional and organised reception environment, managing reception duties, maintaining and coordinating documentation, and supporting administrative tasks from other departments.

The ideal candidate is organised, proactive, detail-oriented, service-focused, and able to operate effectively in a fast-paced office environment.

Key Responsibilities

Reception

• Greet clients, visitors, and stakeholders with professionalism, hospitality, and courtesy.
• Provide a positive and polished reception experience aligned with the company’s standards of service.
• Ensure the reception area is well-maintained, presentable, and reflective of the company’s high standards.
• Answer, screen, and direct incoming calls efficiently and professionally.
• Take accurate messages and ensure timely and appropriate follow-up.
• Coordinate with internal departments to respond to queries and requests from clients or team members.

Administrative Support

• Provide administrative assistance to management, including calendar management and business travel bookings.
• Manage meeting room bookings, ensuring rooms are properly prepared and equipped for use.
• Organise courier collections and deliveries.
• Monitor, order, and replenish office supplies including stationery and pantry consumables.
• Handle petty cash, invoice processing, and receipt tracking, maintaining accurate records and reports.
• Support general office administration and maintain efficient day-to-day operations.
• Liaise with internal teams and external vendors to support facilities and office services.
• Assist in the coordination of company events, staff activities, or client visits as needed.

Experience, Education, and Skills

• Bachelor’s degree in a relevant discipline.
• Minimum 2-4 years’ experience in a similar reception or administrative support role.
• Previous experience in the real estate sector is an advantage.
• Fluent in English and Arabic, with excellent verbal and written communication skills.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Strong organisational and time-management skills, with the ability to multitask and prioritise.
• Experience in stakeholder coordination and relationship management.
• Customer service background is desirable.
• Professional, proactive attitude with strong interpersonal skills and a polished demeanour.