Receptionist & Admin Coordinator

ManpowerGroup Middle East; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious financial institution in DIFC is seeking a professional Receptionist & Admin Coordinator to provide front desk services and administrative support. Ideal candidates will have a high school diploma, experience in administrative roles, and excellent communication skills, including proficiency in English. Mandarin skills are a plus. The position requires a presentable individual with strong organizational abilities and attention to detail.

Qualifications

• 5 years of experience in receptionist or administrative roles, preferably in banking or corporate settings.
• Presentable appearance and customer-oriented attitude.
• Discreet handling of confidential information.

Responsibilities

• Greet and assist walk-in customers and guests professionally.
• Answer, screen, and transfer incoming calls promptly.
• Manage staff calendars and meeting room bookings.
• Handle incoming/outgoing mail and courier packages.
• Enforce visitor access protocols.

Skills

Excellent communication and customer service skills

Proficient in Microsoft Office

Strong organizational and multitasking abilities

Fluent in English

Mandarin language skills

Education

Bachelor’s degree in Business Administration, Hospitality, or related fields

High School Diploma

Job description

Job Title: Receptionist & Admin Coordinator (Outsourced Staff- 12mths Renewable)

Location: DIFC, Dubai, UAE

We are seeking a presentable and professional Receptionist & Admin Coordinator to join our team at a prestigious financial institution located in DIFC. The ideal candidate will be the first point of contact for clients and visitors, ensuring a courteous and efficient front desk experience while supporting administrative operations.

Job Purpose

To deliver a high-standard front desk experience and provide administrative support to ensure smooth daily operations. The role requires professionalism, discretion, and excellent customer service.

Key Responsibilities

Visitor & Customer Handling

• Greet and assist walk-in customers and guests professionally
• Manage visitor registration and ID verification
• Direct visitors to appropriate departments or staff
• Maintain a clean and welcoming reception area

Call Management

• Answer, screen, and transfer incoming calls promptly
• Respond to basic inquiries and route calls appropriately
• Log call details when required

Appointment & Meeting Coordination

• Manage staff calendars and meeting room bookings
• Assist with meeting preparations (stationery, refreshments, cleanliness)
• Support occasional customer events or campaigns

Administrative Support

• Handle incoming/outgoing mail and courier packages
• Assist with printing, scanning, photocopying, and filing
• Submit requests for office supplies and visitor passes

Facility Coordination

• Coordinate with cleaning and maintenance service providers
• Report facility-related issues to the administration team

Security & Compliance

• Enforce visitor access protocols
• Maintain confidentiality of customer and internal information

General Support

• Conduct office walkthroughs to identify issues
• Provide support to other departments during peak periods
• Perform other tasks as assigned

Qualifications & Skills

• Minimum: High School Diploma
• Preferred: Bachelor’s degree in Business Administration, Hospitality, or related fields
• 5 years of experience in receptionist or administrative roles (preferably in banking or corporate settings)
• Fluent in English; Mandarin language skills are highly preferred
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Excellent communication and customer service skills
• Presentable appearance and customer-oriented attitude
• Strong organizational and multitasking abilities
• Discreet handling of confidential information
• Reliable, punctual, and proactive

Please Note: Only shortlisted candidates will be contacted due to receiving high volume of applications.