Receptionist

Emirates British Nursery Mirdif; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading nursery in Dubai is seeking a Receptionist to serve as the first point of contact for visitors and staff. This role includes greeting visitors, managing appointments, and providing administrative support. The ideal candidate will possess excellent customer service and communication skills, along with a high school diploma. Previous experience in similar roles is preferred, and the position ensures a welcoming atmosphere for everyone in the nursery.

Qualifications

• Strong customer service skills are essential for this role.
• Excellent verbal communication skills are required.
• Ability to manage multiple tasks and maintain organization.

Responsibilities

• Greet and welcome visitors and staff at the front desk.
• Schedule appointments for school staff efficiently.
• Assist with student check-in and check-out processes.
• Provide administrative support to various departments.

Skills

Customer service

Communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

Job Responsibilities

The Receptionist serves as the first point of contact for visitors, parents, and staff, contributing to a positive and welcoming atmosphere in the school.

Front Desk Operations

• Greet and welcome visitors, parents, and staff in a courteous and professional manner. Answer and direct phone calls to the appropriate personnel.

Visitor Assistance

• Provide information and assistance to visitors, guiding them to the appropriate locations within the school. Issue visitor badges and maintain visitor logs.

Communication Hub

• Act as a central point for communication, receiving and relaying messages to relevant staff members. Manage incoming and outgoing mail and packages.

Appointment Scheduling

• Schedule appointments and meetings for school staff. Maintain and organize the reception area.

Student Check-In/Check-Out

• Assist with the check-in and check-out processes for students. Ensure proper documentation is completed for student arrivals and departures.

Administrative Support

• Provide general administrative support to various departments, including data entry and filing. Assist with coordination of school events and activities.

Maintaining Security

• Monitor and control access to the school premises, ensuring the safety and security of students and staff. Follow established security procedures.

Customer Service

• Handle inquiries and requests from parents, students, and staff with a customer-focused approach. Resolve or elevate issues to the appropriate personnel.

Education

High school diploma or equivalent.

Experience

Previous experience in a receptionist or customer service role is preferred.