Real Estate Client Care Specialist

Reportage Properties LLC; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading real estate development company in Abu Dhabi is seeking a Customer Service Executive to manage client interactions and ensure a seamless experience. This role requires a Bachelor’s degree and fluency in English and Arabic, as well as a background in real estate. The executive will handle documentation, resolve issues, and maintain relationships with clients. Competitive salary and career growth opportunities are offered.

Benefits

Competitive salary

Commission-based incentives

Career growth opportunities

Qualifications

• Fresh graduate or up to 3 years of experience in a customer service role.
• Fluency in both English and Arabic is required.
• Real-estate experience is mandatory.

Responsibilities

• Act as the main liaison for client inquiries via various channels.
• Prepare and manage client documentation regarding properties.
• Address and resolve client complaints and concerns.

Skills

Communication skills

Problem-solving skills

Customer-oriented approach

Detail-oriented

Education

Bachelor’s degree in business administration, Marketing, or related field

Tools

CRM software

MS Office suite

Job description

A leading real estate development company in Abu Dhabi is seeking a Customer Service Executive to manage client interactions and ensure a seamless experience. This role requires a Bachelor’s degree and fluency in English and Arabic, as well as a background in real estate. The executive will handle documentation, resolve issues, and maintain relationships with clients. Competitive salary and career growth opportunities are offered.