Quality Control Specialist

ARRISE; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading gaming company in the United Arab Emirates is seeking a Quality Control Specialist to ensure product quality standards are met. Responsibilities include conducting live assessments and monitoring processes. Ideal candidates will have experience in a casino environment, strong communication skills, and proficiency in Microsoft 365. The role offers accommodation, meal programs, and a transportation allowance.

Benefits

Accommodation provided

Meal program

Transportation allowance

Qualifications

• One year of experience in an online or land-based casino.
• Proficient in verbal and written communication in English.
• Adaptability to fast-paced environments.

Responsibilities

• Conduct live assessments of all company products to ensure compliance.
• Monitor technical processes for live studio equipment.
• Report discrepancies and deviations from approved standards.

Skills

Interpersonal skills

Communication skills

Time management

Attention to detail

Problem-solving

Tools

Microsoft 365

Job description

Overview

Join us in Ras Al Khaimah, a great place to grow your career while enjoying a relaxed and welcoming lifestyle

About us

What makes ARRISE different? We’re more than a company—we’re a community of over 6,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Bulgaria and beyond. We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere. We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.

Position scope

The Quality Control Specialist ensures that all company products meet established quality standards by conducting live assessments, monitoring processes, and collaborating with teams to address discrepancies and uphold company policies.

Responsibilities

• Conduct live assessments of all company products to ensure compliance with quality standards.
• Perform accurate performance reviews of game presenters and game show hosts, ensuring alignment with company’s quality expectations.
• Report all discrepancies and deviations from approved quality standards to relevant recipients while adhering to company procedures and standards.
• Monitor technical processes to ensure the flawless condition of live studio equipment.
• Implement and strictly follow Quality Control Department policies and procedures for Live Casino Products.
• Engage in live monitoring to ensure all product quality standards and requirements are consistently met.

Requirements

• One year of experience in an online casino, land-based casino, or surveillance.
• Exceptional interpersonal and communication skills.
• Proficient in verbal and written communication in English.
• Advanced proficiency in Microsoft 365 service suite.
• Strong time management skills with an emphasis on producing quality work individually and in collaboration with a team.
• Keen attention to detail and effective problem-solving abilities.
• Adaptability to fast-paced environments.
• Strong teamwork and interpersonal skills.
• Flexibility and adaptability to changing circumstances and business needs.

Benefits

• Accommodation will be provided by the company
• Meal program (One Meal per shift)
• Transportation allowance

Ready to Elevate Your Career? Join ARRISE Today!