Quality Assurance Officer (Healthcare Accreditation Specialist)

Skills Hub Recruitment Solutions; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare recruitment agency is seeking a Quality Assurance Officer in Abu Dhabi. The ideal candidate will develop quality management systems, conduct internal audits, and ensure compliance with healthcare regulations. A Bachelor's degree in a medical field is required, along with a Master's degree in healthcare management or administration preferred. This role requires 3 years of experience and homecare experience as a Quality Officer is desirable.

Qualifications

• Minimum 3 years of experience in a quality assurance role in healthcare.
• Desirable to have HAAD/DOH License.
• Homecare experience as a Quality Officer is preferred.

Responsibilities

• Develop and maintain quality management systems for healthcare facilities.
• Conduct internal audits and evaluations for compliance.
• Collaborate with teams to develop and update policies related to patient care.
• Monitor KPIs and quality metrics for improvement.
• Lead or participate in external audits and accreditation processes.
• Provide training on quality assurance principles.
• Investigate complaints and implement corrective actions.
• Stay updated on healthcare regulations and industry standards.

Skills

Quality management systems (QMS)

Internal audits

Regulatory compliance

Leadership

Communication

Education

Bachelor's degree in any medical background

Master’s in hospital administration or MBA in Healthcare Management

CPHQ Trained or Certified

Job description

Overview

Quality Assurance Officer (Healthcare Accreditation Specialist) – Abu Dhabi, UAE. Job Type: Permanent.

About the Job

As a QA Officer, the candidate must have exposure to Audits in Healthcare such as TASNEEF, DOH, ADHICS, etc., and moreover, handling policies, compliance, KPIs, and TQM.

Responsibilities

• Develop, implement, and maintain quality management systems (QMS) in accordance with DOH, JAWDAH, TASNEEF, and other regulatory requirements for healthcare facilities in Abu Dhabi, UAE.
• Conduct internal audits and assessments to evaluate compliance with established policies, procedures, and quality standards, and identify areas for improvement.
• Collaborate with cross-functional teams to develop and update policies, protocols, and guidelines related to patient care, infection control, safety, and risk management.
• Monitor and analyse key performance indicators (KPIs), quality metrics, and patient feedback data to assess the effectiveness of quality improvement initiatives and drive performance excellence.
• Lead or participate in external audits and accreditation processes conducted by regulatory authorities, certification bodies, and accreditation organizations, ensuring readiness and successful outcomes.
• Provide training, education, and support to staff members on quality assurance principles, regulatory requirements, and best practices for maintaining compliance and enhancing patient safety.
• Investigate incidents, complaints, and non-conformities, and collaborate with relevant stakeholders to implement corrective and preventive actions to mitigate risks and improve processes.
• Stay updated on changes in healthcare regulations, industry standards, and best practices related to quality assurance, and ensure timely implementation of required updates and enhancements.
• Serve as a subject matter expert on quality assurance and regulatory compliance matters, providing guidance, advice, and recommendations to senior management and departmental leaders.
• Foster a culture of quality, continuous improvement, and accountability throughout the organization, promoting awareness and engagement at all levels.

Qualifications

• With a bachelor’s in any medical background.
• Master’s in hospital administration and management or MBA in Healthcare Management
• CPHQ Trained or Certified
• At least 3 years experience in the same position or designation.
• Desirable With HAAD/DOH License
• With homecare experience as a Quality Officer.
• Joining Immediately is preferred.