Program Manager, External Fulfillment Prime — Scale CX in Dubai

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global technology company is seeking a Program Manager in Dubai. The role involves planning, implementing, and evaluating projects to enhance seller and customer experiences. Key responsibilities include developing improvement programs, collaborating across teams, and analyzing data to drive strategic initiatives. Candidates should have 3 years of experience in program management and a Bachelor's degree, along with advanced knowledge of Excel and SQL.

Qualifications

• 3 years of program or project management experience.
• Experience working cross-functionally with tech and non-tech teams.
• Proven ability to define and implement process improvement initiatives.

Responsibilities

• Develop and implement improvement programs and initiatives.
• Collaborate with teams to improve speed of delivery.
• Monitor data trends and seller performance metrics.

Skills

Program management

Cross-functional leadership

Data analysis

Stakeholder management

Process improvement

Education

Bachelor’s degree

Tools

Excel (PivotTables, VLOOKUPS)

SQL

Job description

A global technology company is seeking a Program Manager in Dubai. The role involves planning, implementing, and evaluating projects to enhance seller and customer experiences. Key responsibilities include developing improvement programs, collaborating across teams, and analyzing data to drive strategic initiatives. Candidates should have 3 years of experience in program management and a Bachelor's degree, along with advanced knowledge of Excel and SQL.