Program Manager Banking

VAM Systems; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A company in the banking sector is seeking a Program Manager to lead digital banking initiatives in the UAE. The ideal candidate will have a strong understanding of banking systems, excellent stakeholder management skills, and a background in digital banking. The position involves overseeing compliance, managing vendors, and ensuring successful program delivery. This is a full-time position with no remote work option.

Qualifications

• Proven experience in program leadership and governance.
• Strong digital banking knowledge and understanding of regulatory frameworks.
• Ability to manage multiple stakeholders and communicate effectively.

Responsibilities

• Translate CBUAE requirements into implementation roadmaps.
• Establish governance and oversight processes.
• Collaborate with vendors to document requirements.
• Monitor incidents and support post-go-live activities.

Skills

Strong understanding of banking systems and channels

Ability to manage multi-vendor delivery environments

Excellent leadership skills

Strong digital and retail banking background in UAE

Job description

We are currently looking for Program Manager for our UAE operations with the following Skill set and terms & conditions.

Key Skills & Competencies:

• Strong understanding of banking systems and channels.
• Ability to manage multi-vendor and cross functional delivery environments.
• Excellent leadership stakeholder management and governance skills.
• Adept at balancing compliance requirements with customer experience considerations.
• Strong digital and retail banking background in UAE.

Key Responsibilities:

Program Leadership

• Translate CBUAE circular requirements into a structured time‑bound implementation roadmap across digital channels, IT systems, operations and risk functions.
• Establish program governance steering committee and reporting cadence to senior management and CBUAE as required.
• Plan, organise and manage projects to ensure timely delivery within scope and budget.
• Define and track KPIs throughout the program lifecycle to measure success and compliance.

Governance & Risk Management

• Strengthen governance frameworks and reduce operational risks by applying lessons learned from past and ongoing initiatives.
• Identify and mitigate risks, control effectiveness and audit readiness.
• Maintain central documentation: risk register, decision logs, agreements on deviations, compliance sign‑offs.

Stakeholder & Vendor Coordination

• Collaborate with cross‑functional teams, vendors and business units to gather and document requirements.
• Manage vendor performance ensuring service levels and development quality meet expectations.
• Ensure change management approach to drive awareness for internal teams and customer‑facing communication is in place.

Compliance & Technical Oversight

• Ensure digital journeys (e‑commerce, tokenisation, card services, etc.) align with regulatory requirements.
• Review technical proposals and recommend improvements to enhance compliance and security.

Operational Excellence

• Monitor and resolve incidents and problems.
• Support go‑live and post‑go‑live activities ensuring smooth transitions and minimal disruptions.

Continuous Improvement

• Stay updated on emerging technologies and regulatory changes.
• Propose enhancements to digital products and processes to strengthen fraud prevention and authentication.

Reporting & Communication

• Provide regular updates to business stakeholders on project status, risks and achievements.
• Facilitate UAT and ensure adherence to quality control standards.

Joining time frame:

2 weeks (maximum 1 month)

Remote Work :

No

Employment Type :

Full-time