Product Director - Payment & Banking

Crypto.com; Dubai; On-site; AED 440,000 - 588,000; Full time

Job summary

A leading cryptocurrency platform in Dubai seeks an experienced Product Director to lead product initiatives in the fintech space. You will manage relationships with US partners, oversee product delivery, and ensure a customer-centric approach. Ideal candidates will have over 10 years of experience in product management within fintech, particularly in US payment systems and cash clearing networks.

Qualifications

• 10+ years of fintech product management experience, especially in US payment systems.
• Passionate about building customer-facing products.
• Demonstrated leadership with ownership and results.

Responsibilities

• Develop and communicate the team’s roadmap and milestones.
• Deliver complex projects with defined features and timely shipping.
• Interview customers to ensure their needs are met.

Skills

Fintech product management experience

Understanding technical APIs

Attention to detail

Data-informed work style

Ability to manage C-level stakeholders

Collaboration skills

Job description

Overview

Our Product Management team drives product initiatives from inception through execution, launching products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.

About the role

The Cash team deals with money movement and transfers. We work with banks, fintechs, wallets to enable our users to move money seamlessly into and out of our platform.

We are looking for a seasoned and hands-on Product Director who has the vision, drive and ability to own, create, implement and manage an industry-changing platform that helps change the way users deal with money.

This role in particular is focused on US partners and hence an in-depth understanding of US banking regulations and practices is a huge advantage.

Job Responsibilities

• Work closely with the business to create, maintain and communicate the team’s roadmap, milestones, and dependencies with strategic priorities in mind
• Deliver complex projects by defining features, write product specifications, user studies, iterate on feedback, review QA test plans, prioritize bug fixes, manage the backlog, and ultimately ship products/features in a timely manner
• Interview and interact with customers to build empathy, ensuring that their needs are met
• Prioritize initiatives and projects appropriately and weigh tradeoffs that must be made
• Work closely with teams such as design, frontend and backend to deliver features that are first-in-class
• Constantly understand market development and dynamics to ensure our products and features are best-in-class
• Represent the team in communication with cross-functional teams

Job Requirements

• At least 10 years of fintech product management experience, domain knowledge in US payment systems and cash clearing networks a huge advantage
• Good aptitude for understanding technical APIs and translating them to how they impact user stories
• Hands-on and astute attention to detail especially in settlement flow design
• A data-informed work style, viewed through a compassionate lens of the user
• A passion for building delightful customer-facing products and experiences
• Strong work ethic and willingness to go the extra mile to meet tight delivery timelines and goals where necessary
• Ability to manage C-level stakeholders and clearly articulate prioritization decisions and considerations
• Demonstrated leadership, taking ownership and producing results
• The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth
• Bring humility to your work and how you work with others