Price and Promotions Client Lead

dunnhumby; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global customer data science leader in Dubai is seeking a Client Lead to drive price and promotion strategies. The role requires a commitment to enhance client satisfaction and maximize Return on Investment. Candidates should have 3-5 years of experience in a client lead role with expertise in customer insights analysis and relationship building. Expect a comprehensive rewards package and a supportive work environment that values diversity and inclusion.

Benefits

Flexible working hours

Birthday off

Investment in cutting-edge technology

Qualifications

• 3 - 5 years of hands-on experience in a capability/client lead role.
• Proven experience in Price and Promotions methodologies within retail or manufacturing contexts.
• Demonstrated expertise in managing key stakeholders.

Responsibilities

• Champion the implementation of the Customer First strategy.
• Develop price and promotion strategies aligned with the annual Statement of Work.
• Enhance client satisfaction and maximize Return on Investment.

Skills

Customer insights analysis

Relationship building

Price and Promotions methodologies

Job description

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Our Client Leads are entrusted with cultivating and fostering relationships with key counterparts within our Retailer client. The primary goal is to champion the implementation of the Customer First strategy, playing a pivotal role in supporting our client on this mission.

This role, based in Dubai, is instrumental in encompassing price and promotion strategies aligned with the annual Statement of Work (SOW) for our Retail client. The ultimate measure of success lies in enhancing client satisfaction and maximizing Return on Investment to achieve our performance objectives.

To excel in this position, we seek individuals who embody commitment, accountability, attention to detail, expertise in customer insights analysis, and adeptness in relationship building.

What we expect from you

• Proven experience in Price and Promotions methodologies within both retail and/or manufacturing contexts.
• Familiarity with the retail industry is advantageous but not mandatory.
• Track record of driving commercial value through the sale of solutions and services.
• Demonstrated expertise in managing key stakeholders.
• Experience collaborating with retailers and manufacturers to integrate customer insights into existing or new Price and Promotion processes.
• 3 - 5 years of hands-on experience in a capability/ client lead role is essential

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice.

Global Diversity and Inclusion Questions

At dunnhumby, we utilise our diversity of thought as our competitive edge.

We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.

Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.

We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.