Power BI Customer Service Analytics Specialist

VAM Systems; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A technology solutions provider is seeking a Power BI Customer Service professional for their operations in Abu Dhabi. This full-time role emphasizes collecting and analyzing data to create trend analysis reports within the Customer Experience Department. Candidates should have excellent English skills and expertise in Microsoft 365 tools. The successful applicant will contribute to preparing and submitting reports in Excel and dashboards, all while working under pressure. A joining time frame of two weeks is anticipated.

Qualifications

• Excellent command of English language skills, both oral and written.
• Proficient in Microsoft 365 tools including Excel and Power BI.
• Strong ability to perform well under pressure and meet deadlines.

Responsibilities

• Collect and analyze requirements to prepare trend analysis reports.
• Assist in preparing reports in Excel and dashboards.
• Ensure timely submission of reports.

Skills

Excellent oral and written skills in English

Expert in Microsoft 365 (Excel, PPT, Power BI)

Strong written and verbal communication skills

Ability to work well under pressure

Job description

A technology solutions provider is seeking a Power BI Customer Service professional for their operations in Abu Dhabi. This full-time role emphasizes collecting and analyzing data to create trend analysis reports within the Customer Experience Department. Candidates should have excellent English skills and expertise in Microsoft 365 tools. The successful applicant will contribute to preparing and submitting reports in Excel and dashboards, all while working under pressure. A joining time frame of two weeks is anticipated.