Personal loan - Relationship Officer

STAR SERVICES LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A financial services company in Dubai is seeking a Relationship Officer for personal loans. The role involves developing relationships with borrowers, assessing creditworthiness, and ensuring compliance with regulations. You will explain loan terms, monitor loan performance, and provide excellent customer service. Candidates should be detail-oriented and skilled in communication. Join our team to help clients navigate their loan processes successfully.

Responsibilities

• Develop and maintain relationships with potential borrowers.
• Assess creditworthiness of loan applicants.
• Explain loan terms to borrowers and address queries.
• Ensure compliance with laws and internal policies.
• Monitor loan performance and follow up on payments.
• Provide excellent customer service to borrowers.

Job description

About the job Personal loan - Relationship Officer

• Develop and maintain relationships with potential borrowers to generate new leads for personal loan applications.
• Assess the creditworthiness of loan applicants and make informed decisions on loan approvals.
• Explain loan terms and conditions to borrowers and address any queries or concerns they may have.
• Ensure compliance with all applicable laws, regulations, and internal policies during the loan application and approval process.
• Monitor loan performance and follow up with borrowers on overdue payments or delinquencies.
• Provide excellent customer service by maintaining regular communication with borrowers and assisting them with any loan-related issues.