Performance & Strategy Associate

qlub; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A fast-scaling fintech start-up in Dubai is seeking a Performance & Strategy Associate to own and execute growth strategy. The role involves managing performance initiatives, supporting new initiatives, and managing inactive accounts. Key qualifications include a relevant business degree, fluency in English, and a proactive mindset. This is an exciting opportunity to join a dynamic team in the hospitality industry and make a significant impact as part of a rapidly growing company.

Benefits

Strong entrepreneurial spirit

Self-motivated environment

Opportunities for business growth

Exciting fast-paced culture

Qualifications

• Fluency in English is essential.
• Relevant business or other degree required.
• Strong organizational and analytical skills necessary.

Responsibilities

• Own and scale performance initiatives end-to-end.
• Support and operationalize new initiatives.
• Manage selected inactive or underperforming accounts.

Skills

Strong organizational and analytical skills

Fluency in English

Proactive mindset

Interest in hospitality and restaurant industry

Education

Relevant business degree

Job description

Why qlub?

Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions. Our technology enables customers to pay in seconds by scanning a QR code – no app download required. From Pay-at-Table QR payments and Digital Menus to Order-and-Pay tech, Payment Links, and SoftPOS terminals, qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Plus, splitting the bill with friends has never been easier!

We help restaurants focus on what they do best: providing exceptional dining experiences. By removing payment hassles, we increase table turnover and improve operational efficiency, boosting profits. Features like analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today’s digital-first world.

We’re a fast-scaling fintech start up transforming payment solutions that go beyond the normal payment methods. Backed by leading investors including Mubadala, E&, Shorooq & Mastercard we have just secured a $30 million investment to drive our next phase of growth - this makes our total raised capital $72 million!

This marks one of the largest start up investment rounds in the Middle East — and this is just the beginning. Over the past year, we’ve nearly doubled in size, expanded globally, and continue to grow our network of clients and partners, with our GMV reaching 3x!

This is more than a job, this is a mission to transform qlub and power its growth, we’re building high-performing, diverse teams—and that’s where you come in!

The role

We’re seeking a driven, structured, and proactive Performance & Strategy Associate with strong business acumen and a genuine interest in the hospitality industry to own and execute our growth strategy.

You will be responsible for owning and scaling key performance initiatives on an ongoing basis, supporting additional initiatives as they mature, and managing a selected portfolio of inactive accounts by leveraging performance tools to diagnose issues and drive reactivation.

You’ll play a pivotal role in shaping qlub’s expansion, working closely with our partners to deliver frictionless guest experiences and empower restaurants to thrive.

As a Performance & Strategy Associate focusing on performance and adoption, you will :

• Own and scale performance initiatives (e.g. incentive program for waiters) end-to-end
• Support and operationalize new initiatives as they mature
• Manage selected inactive or underperforming accounts, identifying blockers and driving reactivation
• Work with data, dashboards, and performance tracking to monitor impact and identify improvement opportunities
• Coordinate closely with Operations and Product teams to resolve blockers and improve adoption

Qualifications

• Relevant business degree (or other relevant degree)
• Fluency in English is a must
• Strong organizational and analytical skills
• Interest in the hospitality and restaurant industry
• Proactive mindset with a strong sense of ownership
• Open to fresh graduates or early-career profiles

What we offer

• Strong entrepreneurial spirit - you want to build something big and have a measurable impact for your efforts
• You are self-motivated and have a result-oriented mindset, you hustle to get things done and proactively find ways to reach and over achieve your targets
• Be part of an exciting, fast-paced environment, where you can grow the business from an early-stage start-up into a global organization
• Drive growth and tailoring of fast-evolving new products and features
• Work with highly motivated people, enthusiastic about improving the customer experience at table-service restaurants

Sounds like you? Are you excited by this opportunity? If so, “Apply now”.