People & Culture Coordinator

21c Museum Hotels; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group in Sharjah is seeking a Talent & Culture Coordinator to manage employee attendance, assist with recruitment processes, and ensure smooth operational relations within the team. Candidates should have a bachelor's degree in Human Resources and five years of experience in the hotel industry. Strong organizational skills and proficiency in Microsoft Office are essential for success in this role.

Benefits

Exclusive benefits specific to the sector

Career development opportunities

Qualifications

• Five years of experience in the hotel industry.
• Strong organizational and multitasking skills.
• High level of integrity and professionalism.

Responsibilities

• Handle attendance and payroll for employees.
• Assist with recruitment and drafting advertisements.
• Conduct induction training for new employees.

Skills

Communication skills

Organizational skills

Interpersonal skills

Education

Bachelor’s degree in Human Resources or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Overview

Join us at Accor, where life pulses with passion. As a pioneer in responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. You will become a Heartist because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be who you are, and you will be in a supportive place to grow, to fulfill yourself, to discover other professions and pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world. You will enjoy exclusive benefits specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable and impactful experiences for your customers, your colleagues and for the planet.

Hospitality is a work of heart. Join us and become a Heartist.

Scope

The Talent & Culture Coordinator is responsible for handling attendance, payroll, compensation and benefits of employees, and other administrative duties at the Talent & Culture.

Responsibilities and Obligations

• Processing new starter and leaver information
• Recording sickness, holidays and absences for the office team
• Maintaining personnel files
• Assisting with recruitment including the drafting of advertisements
• Issuing letters
• Dealing with payroll queries
• Producing weekly and monthly departmental reports
• Organizing departmental meetings including bookings and refreshments
• Administrative support to the Talent & Culture team
• Collating all necessary statutory documents for files
• Handling offer letters with candidates
• Establishes and maintains effective employee relations
• Conducts induction/orientation programs for all newly joined employees, as per hotel standards
• Maintains an up-to-date computerized database of all employees
• Preparing and following payroll authorizations with Finance
• Compensation & Benefits: creating policies, conducting surveys etc.
• In charge of daily, weekly and monthly attendance of all employees
• Ensures that all official reports are sent on time
• Handling casual requests and attendance
• Handling change of statuses
• Handling final settlements and clearances
• Calculating and handling all leaves, sick leaves, public holidays, etc.
• Any other duties assigned by the People & Culture Manager
• To promote efficiency, confidence, courtesy and a high standard of social skills
• To promote good inter-departmental relations
• To display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues
• To demonstrate pride in the workplace and personal appearance when representing the hotel
• To adhere to Company and Hotel rules and regulations at all times
• Is familiar with related company documentation and the relevant Operational Standards Manual for the field
• To report equipment failures and maintenance issues to the Maintenance Department
• To participate in any training/development schemes as recommended by senior management
• To assist the Manager on Duty in any tasks
• To comply with reasonable requests by management to the best of your ability
• To ensure that standards required by law and management are maintained in the areas specified above

Security, Safety and Health

• Maintains high confidentiality regarding guest privacy
• Reports suspicious behaviour of guests and staff to the General Manager and Security
• Notifies housekeeping regarding lost and found objects
• Ensures that all potential and real hazards are reported appropriately
• Understands the hotel’s fire, emergency and bomb procedures
• Follows emergency procedures to ensure security and safety of guests and employees
• Works safely to avoid harm to self or others
• Anticipates possible hazards and informs the Manager
• Maintains high standards of personal hygiene, dress, and conduct

Competencies

• Good command of English and one other language used by the staff
• Five years of experience in the hotel industry
• Good knowledge of Microsoft Excel, Word, Outlook

Interrelations

Liaises with all departments to ensure smooth operation and develops effective relationships with guests and business partners.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• High level of integrity, professionalism, and attention to detail
• Ability to work collaboratively as part of a team