People & Culture Coordinator

AccorHotel; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality firm in Sharjah is seeking a Talent & Culture Coordinator responsible for employee attendance, payroll processing, and recruitment support. The ideal candidate possesses a Bachelor’s degree and five years of experience in the hotel industry. This role is essential for maintaining personnel records and assisting with employee relations to promote a positive work environment.

Qualifications

• Five years experience in Hotel Industry.
• Excellent communication and interpersonal skills.
• High level of integrity and attention to detail.

Responsibilities

• Processing new starter and leaver information.
• Recording employee absences and maintaining files.
• Assisting with recruitment and conducting orientation programs.

Skills

Good command of English

Strong organizational skills

Multitasking skills

Education

Bachelor’s degree in Human Resources or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Scope

The Talent & Culture Coordinator is responsible for handling attendance, payroll, compensation and benefits of employees, and other administrative duties at the Talent & Culture.

Responsibilities and Obligations

• Processing new starter and leaver information
• Recording sickness, holidays and absences for the office team
• Maintaining personnel files
• Assisting with recruitment including the drafting of advertisements
• Issuing letters
• Dealing with Payroll queries and enquires
• Producing weekly and monthly departmental reports
• Organizing departmental meetings including bookings and refreshments
• Administrative support to the T&C team
• Collating all necessary statutory documents for files
• Handling offer letters with candidates
• Establishes and maintains effective employee relations
• Conducts Induction / Orientation program for all newly joined employees, as per the hotel standards
• Maintains an up to date computerized database of all employees
• Preparing and following the payroll authorizations with Finance
• Compensation & Benefits: creating policies, conducting surveys etc
• In charge of the daily, weekly and monthly attendance of all employees
• Ensures that all official reports are sent on time
• Handling all casual requests and attendance
• Handling change of statuses
• Handling final settlements and clearances
• Calculating and handling all leaves, sick leaves, PH etc
• Any other duties assigned by the People & Culture Manager
• To promote efficiency, confidence, courtesy and an extremely high standard of social skills
• To generally promote and ensure good inter-departmental relations
• To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues
• To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
• To adhere to Company and Hotel rules and regulations at all times
• Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his / her field of responsibility
• To report any equipment failures / problems to the Maintenance Department
• Pass any maintenance requests to the Maintenance Department
• To participate in any Training / Developments schemes as recommended by senior management
• To assist the Manager on Duty in any task outlined / detailed by him / her
• To comply with any reasonable request made by management to the best of your ability
• To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above

Security, Safety and Health

• Maintains high confidentiality in regards to guest privacy
• Reports any suspicious behaviour of guests and staff to the General Manager and Security
• Notifies housekeeper regarding lost and found objects
• Ensures that all potential and real hazards are reported appropriately immediately
• Fully understands the hotel’s fire, emergency, and bomb procedures
• Follows emergency procedures to provide for the security and safety of guests and employees
• Works in a safe manner that does not harm or injure self or others
• Anticipates possible and probable hazards and conditions and notifies the Manager
• Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct

Competencies

• Good command of English and one other language used by majority of staff
• Five years experience in Hotel Industry
• Good knowledge in Microsoft Excel, Word, Outlook

Interrelations

Liaises with all departments to ensure smooth operation and develops effective relationships with guests, business partners

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• High level of integrity, professionalism, and attention to detail
• Ability to work collaboratively as part of a team