Patient Concierge & Front Desk Specialist

AMAN HOSPITAL; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A healthcare facility in the United Arab Emirates is seeking a dedicated healthcare administrator to assist patients and manage appointments. Responsibilities include greeting patients, verifying insurance, scheduling appointments, and maintaining accurate patient records. Ideal candidates will have a high school diploma, strong communication skills, and experience in healthcare administration or customer service. This position offers an opportunity to work in a fast-paced environment with a focus on patient confidentiality and professionalism.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Previous experience in healthcare administration or customer service is an advantage.
• Knowledge of medical terminology and health insurance processes preferred.

Responsibilities

• Greet and assist patients, visitors and families in a professional manner.
• Register patients, verify insurance and collect required documentation.
• Schedule, confirm and manage patient appointments.

Skills

Strong communication

Interpersonal skills

Proficiency in computer systems

Organizational skills

Multitasking

Education

High school diploma

Associate degree

Tools

Scheduling software

MS Office

Job description

A healthcare facility in the United Arab Emirates is seeking a dedicated healthcare administrator to assist patients and manage appointments. Responsibilities include greeting patients, verifying insurance, scheduling appointments, and maintaining accurate patient records. Ideal candidates will have a high school diploma, strong communication skills, and experience in healthcare administration or customer service. This position offers an opportunity to work in a fast-paced environment with a focus on patient confidentiality and professionalism.