Patient Access and Billing Coordinator

NMC; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare organization in Abu Dhabi is seeking a candidate to manage patient interactions, billing processes, and insurance verifications. The ideal candidate will greet patients, update records, and facilitate daily cash collections while maintaining compliance with hospital policies. Strong interpersonal skills are essential for addressing patient inquiries and ensuring a high standard of customer service.

Responsibilities

• Greet patients and direct them to the appropriate department.
• Handle phone inquiries and screen calls.
• Register new patients and update files.
• Ensure payor eligibility verification.
• Provide patients with information about medical insurance.
• Facilitate daily cash collection and processing.
• Maintain working knowledge of the Hospital Information System.
• Respond to emails and clear respective dues.
• Handle complaints in a professional manner.
• Monitor employee scheduling for operational coverage.

Job description

A healthcare organization in Abu Dhabi is seeking a candidate to manage patient interactions, billing processes, and insurance verifications. The ideal candidate will greet patients, update records, and facilitate daily cash collections while maintaining compliance with hospital policies. Strong interpersonal skills are essential for addressing patient inquiries and ensuring a high standard of customer service.