Operations Supervisor

noon; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading consumer commerce platform is seeking a motivated manager to oversee team productivity in Abu Dhabi. The ideal candidate should have a Bachelor’s Degree in Supply Chain or Logistics and 3-4 years of experience in E-commerce or Warehousing. Responsibilities include managing operations, performance metrics, and cross-functional coordination. Flexibility to work shifts is essential. This is an exciting opportunity for those who thrive in dynamic environments.

Qualifications

• Minimum 3 - 4 years of experience in E-commerce/Warehousing.
• Ability to write, speak and present effectively.
• Capable of delivering results in a fast-paced environment.

Responsibilities

• Responsible for team productivity and service standards.
• Monitor key performance indicators.
• Act as a POC during department meetings.

Skills

Team building

Performance management

Root cause analysis

Cross-functional coordination

Leadership

Effective communication

Creative problem solving

Education

Bachelor’s Degree in Supply chain/Logistics

Tools

MS Office (Excel, PowerPoint)

Job description

Overview

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.

noon’s mission: Every door, every day.

What you'll do

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

• Responsible for team building by ensuring maximum productivity while maintaining high quality service standards with developing a responsible team to take challenges.
• Performance management by monitoring key performance indicators to measure productivity & effectiveness of operations with RCA of any issues.
• Analyzing the ground issues, doing root cause analysis and presenting the data to reporting managers and stakeholders
• Act as a POC during daily dept meetings for reviewing the performances
• Ownership for the entire order fulfillment cycle and managing timely transfers and inbounding of regular stock.
• Cross-functionally coordinating and collaborating across different teams within noon (logistics, vendors, planning, supply chain team, Training, Human resources)
• Able to lead, motivate and develop a team operative within fulfillment operations, ensuring that the highest standards are being achieved in all areas for all staff. This will include performance, disciplinary and absence management
• Reports & statistics Ensure timely correspondence, reports, statistics related to the daily warehouse operations are shared across at all levels
• Flexibility to work in a rotational shifts
• Self motivated, and able to keep the team motivated at all times and under challenging situations.

What you’ll need?

• Bachelor’s Degree, Masters in Supply chain / Logistics or in a similar role
• Minimum 3 - 4 years of experience in E-commerce / Warehousing or in a related field
• Ability to write, speak and present effectively and persuasively.
• Creative and analytical problem solver with a strong desire to constantly grow and evolve
• Capable of delivering results in a fast-paced, multi-tasked, High energetic, dynamic environment.
• Should be familiar with MS office tools like Excel, PowerPoint, Google drives for analyzing and publishing daily reports
• Willingness to relocate to various Emirates within the UAE is required.

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.