Operations Manager - Learning & Development | Al-Futtaim Automotive

SupportFinity™; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading automotive company in the UAE seeks an Operations Manager for Learning & Development. This role involves overseeing training operations, managing budgets, and ensuring quality management for both domestic and international initiatives. The candidate must have a strong background in learning solutions and stakeholder management. Responsibilities include implementing learning systems and driving organizational performance. This position is crucial in aligning learning with business objectives.

Qualifications

• Minimum 10 years of experience in Learning and Development, Project Management, Budgets, and Financial Analysis.
• Proven experience in e-learning courseware design and web-based technologies.
• Experience in implementing and administering Learning Management Systems for large organizations.

Responsibilities

• Manage the Talent Centre's training operations, budgets, and quality management.
• Initiate and manage continuous improvement methods for effective cost control.
• Liaise between L&D, finance, EIT, HR, and stakeholders to align L&D functions.

Skills

Project management

Stakeholder management

Team management

Financial analysis

Education

Masters or Bachelors degree in Business or Learning and Development

Tools

SAP

Job description

Overview

Operations Manager for Learning & Development at the Al-Futtaim Automotive Talent Centre is responsible for overseeing the training operations, managing budgets, and ensuring quality management for both domestic and international initiatives. This role involves continuous improvement for cost control, managing stakeholders, embedding learning principles, and ensuring all training and development needs are effectively met. Additionally, the role focuses on implementing and sustaining the Learning Management System, conducting key account management, and driving certification and compliance with world-class standards. This position aligns learning and development with business objectives to maximize investment returns.

What you will do

• Manage the Talent Centre's training operations, budgets, and quality management both domestically and overseas.
• Initiate and manage continuous improvement methods for effective cost control and accurate financial tracking.
• Create business cases and ensure all projects are approved and within budget.
• Liaise between L&D, finance, EIT, HR, and stakeholders to align the L&D function with business objectives.
• Define measurement and metrics strategies to ensure individual and organizational performance goals are met.
• Imbed the 70:20:10 learning principle within the Talent Centre and ensure effective learning transformation.
• Manage the Learning Management System to ensure ROI and improve productivity through collaborative learning.
• Conduct Key Account Management to ensure all learning and development requirements are met for automotive business partners.
• Design, develop, and communicate L&D metrics and financial dashboards to stakeholders.
• Ensure QHSE management systems are implemented and drive ISO and OHSAS certification processes.
• Project manage instructional design and business IT systems upgrades or implementations.
• Develop strategies for effective LMS management and sustain its post go-live utilization.

Required skills

• Strong project management and stakeholder management skills.
• Ability to design and implement learning and development solutions.
• Team management and leadership capabilities.
• Proficiency in managing budgets and financial analysis.

What qualifies you for the role

• Masters or Bachelors degree in Business or Learning and Development.
• Minimum 10 years of experience in Learning and Development, Project Management, Budgets, and Financial Analysis.
• Proven experience in e-learning courseware design and web-based technologies.
• Experience in implementing and administering Learning Management Systems for large organizations.
• Strong knowledge of project management, stakeholder management, team management, and business acumen.
• Proficiency in SAP, learning technologies solutions, and ISO Certification.

About Al-Futtaim Automotive

Al-Futtaim Automotive is a major division of the UAE-based Al-Futtaim Group with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities include distribution, manufacturing, leasing and aftersales. We are the regional representative of iconic brands including Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer-centric approach, pushing the boundaries on innovation, quality standards, and value-added service across our customers ranging from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering world-class omni-channel experiences. We partner local expertise with global trust to deliver mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, and from commercial vehicles to industrial equipment. The company supports a large team committed to growth and development along career paths. This is Al-Futtaim Automotive and we empower talent to move forward.