Operations Manager, Amazon Now

Amazon; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global leader in e-commerce is seeking an Ops Manager in Dubai. This role involves managing operational performance, leading a diverse team, and optimizing logistics processes to enhance customer experience. Candidates should have a university degree and strong analytical skills, alongside proficiency in MS Office. Join a vibrant culture that empowers employees to perform at their best.

Qualifications

• Advanced proficiency in written and verbal English.
• Relevant experience in performing data analysis.

Responsibilities

• Manage operational performance for DSP delivery partners.
• Analyze performance and suggest process improvements.
• Program manage new store launches.
• Promote a culture of safety and wellbeing.
• Support and lead a team while managing administrative work.
• Collaborate with other managers to standardize processes.

Skills

Analytical skills

Team leadership

Communication skills

Education

University degree (Bachelor's or Master's)

Tools

MS Office Suite

Job description

Description

When you join Amazon as a Ops Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities

• Manage operational performance for DSP delivery partners

• Analyze performance and suggest process improvements to optimize deliveries and Customer Experience.

• Program Manage new store launches from Last mile perspective

• Promote a culture of safety and wellbeing

• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts

• Support and lead a team and handle administrative work alongside building and supporting a strong team culture

• Collaborate with other managers to standardize processes

• Drive Safety initiatives programs

Basic Qualifications

• University degree (Bachelor's or Master's degree), completed before start date

• Advanced proficiency in written and verbal English

• Relevant experience in performing data analysis

Preferred Qualifications

• Experience of communicating with a wide range of stakeholders, including your peers and leadership

• Experience in a logistical working environment

• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.