Operations Manager

Outlook Properties; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A growing real estate brokerage in Dubai is seeking an Experienced Operations Manager to oversee daily operations and enhance team performance. The role requires compliance with Dubai real estate regulations, effective management of listings, recruitment of sales agents, and implementation of efficient internal processes. Candidates should hold a Bachelor's degree and possess 2–3 years of real estate operations experience. A competitive salary with performance-based incentives is offered.

Benefits

Competitive salary with performance-based incentives

Professional training

Growth-oriented work environment

Qualifications

• 2–3 years’ experience in real estate operations or leadership.
• Proven ability to manage and recruit teams.
• Experience in reporting and operational analysis.

Responsibilities

• Oversee and optimize day-to-day operations of the brokerage.
• Ensure compliance with Dubai real estate regulations.
• Recruit and manage sales agents while monitoring their performance.
• Implement efficient systems and workflows across departments.
• Prepare reports on listings, leads, and sales.

Skills

Strong knowledge of Dubai real estate regulations

Excellent organizational skills

Leadership skills

CRM systems proficiency

Education

Bachelor’s degree in Business, Real Estate, or related field

Job description

Role Overview

We are seeking an Experienced Operations Manager to oversee and optimize the day-to-day operations of our growing Real Estate Brokerage in Dubai.

This is a hands‑on leadership role focused on efficiency, compliance, and team performance growth while ensuring full compliance with Dubai real estate regulations.

Key Responsibilities

1-Listings & Lead Management

• Ensure accuracy, quality, and compliance of property listings across all portals
• Supervise CRM usage, lead distribution, and database management
• Coordinate with marketing to improve listing visibility and lead quality

2-Property Management Oversight

• Oversee tenant relations, lease renewals, maintenance, and handovers
• Ensure full compliance with RERA regulations, Ejari, and tenancy laws
• Manage relationships with landlords, tenants, and service providers

3-Team Recruitment & Performance

• Recruit, onboard, and manage sales agents
• Set KPIs, monitor performance, and drive productivity
• Support training, coaching, and retention of high-performing team members

4-Operational Leadership

• Implement efficient systems, workflows, and internal processes
• Coordinate between sales, marketing, listings, accounts, and property management
• Reduce operational bottlenecks and improve turnaround times

5-Reporting & Analysis

• Prepare regular reports on listings, leads, sales, and property management
• Identify challenges and recommend operational improvements

What We Offer

• A Competitive Salary with performance‑based incentives.
• Professional Training and growth‑oriented work environment.
• Opportunity to play a key leadership role in a growing brokerage.

Requirements

• Bachelor’s degree in Business, Real Estate, or related field.
• 2–3 years’ experience in real estate operations or leadership.
• Strong knowledge of Dubai real estate regulations and CRM systems.
• Excellent organizational and leadership skills.