Operations Manager

Shaerp Next; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An interior design firm is looking for an Operations Manager to lead and streamline day-to-day operations. The ideal candidate will ensure efficient project delivery and maintain operational structure across all departments. Responsibilities include managing projects, overseeing tender submissions, and developing operational systems. Candidates should have proven experience in similar roles, strong organizational and communication skills, and proficiency in project management tools. This position is crucial for optimizing processes and team collaboration.

Qualifications

• Proven experience as an Operations Manager or Senior Project/Operations Coordinator in relevant fields.
• Strong understanding of project management methodologies.
• Ability to manage multiple projects with accuracy.

Responsibilities

• Lead and manage internal operations across teams.
• Monitor project timelines and deliverables for smooth execution.
• Oversee tender and bid submissions and ensure compliance.

Skills

Leadership skills

Organizational skills

Communication skills

Problem-solving skills

Experience with project management tools

Tools

Asana

Trello

MS Project

Microsoft Office Suite

Job description

We are looking for a highly organized and strategic Operations Manager to lead and streamline the day‑to‑day operations of our interior design firm. The ideal candidate will ensure efficient project delivery, maintain operational structure across all departments, and oversee the coordination of teams, resources, contracts, and client documentation. While experience in bid/tender coordination is an advantage, the core of this role is operational leadership and process optimization.

Key Responsibilities

• Lead and manage internal operations, ensuring tasks are allocated effectively across design, technical, and support teams.
• Monitor project timelines, workloads, and deliverables to ensure smooth execution and on‑time completion.
• Oversee tender and bid submissions, maintaining compliance, deadlines, and documentation quality.
• Manage contracts, invoicing cycles, and client documentation with accuracy and timely follow‑up.
• Develop, refine, and implement operational systems and workflows to improve efficiency and productivity across the company.
• Act as the central coordination point for project status, team communication, and client updates.
• Prepare regular operational reports and insights for senior management to support decision‑making.
• Ensure alignment, clarity, and effective communication across all teams working on active projects.

Requirements

• Proven experience as an Operations Manager or Senior Project/Operations Coordinator within an interior design, architecture, or construction environment.
• Strong understanding of project management methodologies and operational workflows specific to design‑focused organizations.
• Exceptional organizational, communication, and leadership skills.
• Proficiency in project and workflow management tools (Asana, Trello, MS Project) and Microsoft Office Suite.
• Ability to manage multiple projects and stakeholder groups simultaneously with accuracy and control.
• Knowledge of tenders, contracts, and invoicing processes is a strong advantage.
• Problem‑solver with the ability to drive continuous operational improvements and elevate team performance.