Operations & Maintenance Facility Manager

Turner & Townsend; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A global professional services provider in Abu Dhabi is seeking an O&M Hard Services Facilities Manager to manage the maintenance operations of public spaces. This role requires extensive facilities management experience, ensuring safety, compliance, and quality standards. The candidate will oversee daily operations, manage budgets, and lead teams to enhance community spaces. The position demands a Bachelor's degree in a relevant field and excellent stakeholder engagement skills.

Qualifications

• Extensive experience in FM services management, particularly in public sector projects.
• Strong understanding of public space infrastructure systems.
• Relevant health and safety certifications (e.g. IOSH, NEBOSH).

Responsibilities

• Monitor FM contractors and ensure compliance with contracts.
• Oversee daily operational activities of hard services.
• Lead and develop maintenance teams and contractors.

Skills

Facilities Management

Public Space Infrastructure

Leadership

Stakeholder Management

Budget Management

Education

Bachelor’s degree in Facilities Management or related field

Tools

MS Office

CAFM systems

Job description

Overview

O&M Hard Services Facilities Manager for the Public Realm is responsible for overseeing the maintenance operation and safety of the mechanical electrical and structural infrastructure within public spaces such as parks, streetscapes, plazas and other civic areas. The role ensures these areas are well-maintained, safe, functional and compliant with relevant regulations, enhancing the community's quality of life.

As the O&M Facilities Manager for the Main Districts you shall be looking after an area assigned to you whilst supporting your counterparts in other areas with your knowledge of Hard Services and best practice.

Key Responsibilities

Operational Management

• Daily site visits monitoring the FM contractors works.
• Observe, direct and manage the daily operational activities of hard services including lighting, drainage, signage, fixtures, fountains and structural elements within the public realm by the FM contractors.
• Ensure all systems and infrastructure operate efficiently, are kept in a safe condition and are maintained in accordance with the contract.
• Ensure the logistics and management of the public realm meet the Client's expectations.
• Monitor, report and escalate non-conformance of the FM Contractors’ adherence to their contracts, SLAs and KPIs.

Maintenance & Repairs

• Review and advise on the contractors' plans to deliver preventative and reactive maintenance programs for public realm infrastructure.
• Coordinate with external contractors and internal teams to execute repairs swiftly and effectively.
• Assure the contractors’ compliance to maintain detailed records of inspections, maintenance works and repairs; escalate any issues.

Safety & Compliance

• Ensure all activities meet health, safety and environmental legislation relevant to public spaces.
• Conduct risk assessments and implement safety procedures in line with regulations.

Quality & Standards

• Conduct daily inspections to ensure public realm assets meet safety, aesthetic and client standards.
• Implement continuous improvement initiatives for infrastructure resilience and public safety.

Contract & Budget Management

• Review the contractors' budgets and assure they align with SLAs and Scopes of Services.
• Review the contractors and manage budgets related to hard services maintenance and upgrades.
• Oversee contracts with external service providers ensuring service levels and contractual obligations are met.
• Identify opportunities for value engineering and cost savings.

Stakeholder Engagement

• Act as the key point of contact for local authorities, community groups and other stakeholders regarding public realm infrastructure.
• Provide timely reports, updates and communication regarding maintenance activities and project status.

Team Leadership

• Lead, supervise and develop maintenance teams and contractors.
• Ensure staff and contractors are trained on safety and operational procedures.

Qualifications

• Bachelor’s degree in Facilities Management, Civil Engineering, Environmental Science or related field.
• Extensive experience in FM services management, particularly in public sector or public realm projects within Abu Dhabi or UAE.
• Strong working knowledge of MS Office.
• Knowledge of CAFM systems and planning software is advantageous.
• Extensive experience in facilities management specifically in public realm or outdoor infrastructure.
• Strong understanding of public space infrastructure systems (lighting, drainage, structural elements, etc.).
• Relevant health and safety certifications (e.g. IOSH, NEBOSH).
• Excellent leadership, communication and stakeholder management skills.
• Budgeting, contract negotiations and project management experience.
• Knowledge of applicable regulations and standards for public spaces.

Additional Information

Company Vision: Our vision is to be the leading capital programmes professional service provider operating across property infrastructure and natural resources.

In 2010 Turner & Townsend began a journey to grow the company on a global scale across our three core sectors. Our vision to excel has seen us climb from 2500 staff in 63 offices across 28 countries in 2010 to 6800 in 110 offices across 45 countries in 2020.

Turner & Townsend recognise the fact that our employees are the key to our future growth. We invest heavily in the training, development and regular appraisal of our people: by managing each employee's career aspirations and by promoting from within at every opportunity we believe we have created a stimulating, challenging and exciting working environment for our staff.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

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No recruitment agency fees: It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts are considered property of Turned & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review.

Remote Work : No

Employment Type : Full-time