Operations Associate

Numi; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A mission-driven fintech company in Dubai is seeking an Operations Associate to ensure smooth operations as they grow. In this full-time role, you will work closely with founders on various tasks, including customer support and analytics. The ideal candidate has strong operational skills, excellent communication abilities, and experience in customer service. This position offers the chance to make a significant impact in a fast-paced environment.

Benefits

Opportunity to empower women globally

Dynamic fast-paced environment

Ownership and growth opportunities

Qualifications

• Strong operational and analytical skills; you thrive in solving problems and streamlining processes.
• Excellent interpersonal skills and clear communication abilities.
• Hands-on experience in customer service and/or operations.
• Ability to adapt quickly, multitask, and work effectively in a high-pressure, team-oriented environment.
• Prior experience in fintech, startups, or the digital asset sector is a strong plus.

Responsibilities

• Own day-to-day operations and ensure nothing falls through the cracks.
• Support customer service and make sure our community feels heard, supported, and empowered.
• Identify inefficiencies and build processes that help us scale.
• Provide analytical insights to inform decision-making.
• Collaborate across teams to ensure smooth communication and execution.
• Wear many hats—you’ll be part operator, part analyst, part problem-solver.

Skills

Operational and analytical skills

Interpersonal skills

Communication abilities

Problem-solving skills

Hands-on experience in customer service

Education

Bachelor’s degree in Business Administration or related field

Job description

Numi is on a mission to help 1 billion women achieve financial independence through digital asset education. As the first all-in-one app designed to help women learn about crypto and invest confidently, Numi offers an AI-powered learning coach, expert insights, tailored learning paths, and a supportive community to guide users in the world of digital assets. Developed by Numi Technologies Ltd., our app is dedicated to empowering women through education and investment in digital assets.

Role Description

Numi is looking for a driven Operations Associate to join our founding team in Dubai, United Arab Emirates. This is a full-time, on-site role (open to remote for the right candidate) where you’ll be directly involved in the heartbeat of our company: keeping things running smoothly as we grow at lightning speed.

You’ll work side by side with the founders on everything from customer support to process building, partnerships, and analytics. This is not a 9–5 role—we are a fast-moving startup, and we’re looking for someone hungry, resilient, and ready to put in the hard work it takes to build something truly impactful.

In this role, you will:

• Own day-to-day operations and ensure nothing falls through the cracks.
• Support customer service and make sure our community feels heard, supported, and empowered.
• Identify inefficiencies and build processes that help us scale.
• Provide analytical insights to inform decision-making.
• Collaborate across teams to ensure smooth communication and execution.
• Wear many hats—you’ll be part operator, part analyst, part problem-solver.

Qualifications

• Strong operational and analytical skills; you thrive in solving problems and streamlining processes.
• Excellent interpersonal skills and clear communication abilities.
• Hands-on experience in customer service and/or operations.
• Ability to adapt quickly, multitask, and work effectively in a high-pressure, team-oriented environment.
• Bachelor’s degree in Business Administration or related field.
• Prior experience in fintech, startups, or the digital asset sector is a strong plus.

What We Offer

• A chance to be part of a mission-driven company empowering women worldwide.
• The opportunity to work closely with experienced tech founders.
• A dynamic, fast-paced environment where no two days are the same.
• Ownership, growth, and the chance to shape a company from the ground up.

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