Onsite IT Technician: Hardware & Software Support

Hemmersbach GmbH & Co. KG; Dubai; On-site; AED 60,000 - 120,000; Full time

Job description

Enthuse customers and provide best experience through best in class hardware, software and technical support services

Contact us directly if you have any questions about this open job position

Responsibilities

• Experience in OS, Apps and H/W installation and troubleshooting depending on project products
• Handle inbound calls and answer questions
• Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

• Buddy program
• Internal career development program
• International job opportunities
• Onboarding program