NOC Application Engineer - 24/7 Incident Response

Dicetek LLC; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology services provider is looking for an L1 NOC Application Engineer in Abu Dhabi to monitor applications and troubleshoot issues in a fast-paced environment. The ideal candidate will have experience with monitoring databases and incident management. Strong analytical skills and excellent communication capabilities are essential. This role involves 24/7 support and collaboration with higher-level engineers for complex issues.

Qualifications

• 3+ years of experience in monitoring applications in a production environment.
• Strong analytical and problem-solving abilities.
• Excellent communication skills for documenting technical issues.

Responsibilities

• Monitor applications using Dynatrace and respond to alerts.
• Perform troubleshooting on application and system issues.
• Assist in maintenance tasks, including applying updates and health checks.

Skills

Monitoring Databases

Troubleshooting

Problem-solving

Communication

Tools

Dynatrace

ServiceNow

Job description

A leading technology services provider is looking for an L1 NOC Application Engineer in Abu Dhabi to monitor applications and troubleshoot issues in a fast-paced environment. The ideal candidate will have experience with monitoring databases and incident management. Strong analytical skills and excellent communication capabilities are essential. This role involves 24/7 support and collaboration with higher-level engineers for complex issues.