Night Front Office Leader – Luxury Hotel Concierge

St. Regis; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel in Abu Dhabi is seeking a Night Manager to oversee the Front Office night shift operations. This role requires ensuring outstanding guest service, maintaining a calm professional environment, and managing staff effectively. Candidates should have at least 1 year of relevant experience and 2 years of supervisory experience. The Night Manager will also handle guest complaints and ensure all guests receive a warm welcome. The St. Regis Abu Dhabi is known for its luxurious stay and exceptional service.

Qualifications

• At least 1 year of related work experience in hospitality.
• Supervisory experience of 2 years required.

Responsibilities

• Ensure Front Office night shift runs efficiently.
• Provide outstanding guest service and assist staff.
• Handle guest complaints professionally and record them.

Skills

Guest service

Communication

Problem-solving

Job description

A luxury hotel in Abu Dhabi is seeking a Night Manager to oversee the Front Office night shift operations. This role requires ensuring outstanding guest service, maintaining a calm professional environment, and managing staff effectively. Candidates should have at least 1 year of relevant experience and 2 years of supervisory experience. The Night Manager will also handle guest complaints and ensure all guests receive a warm welcome. The St. Regis Abu Dhabi is known for its luxurious stay and exceptional service.