Job Description
Who WE are? KAVAK is the number one e-commerce in the purchase and sale of pre‑owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car. But our journey doesn’t stop there: at KAVAK our goal is global! Now our footprint extends to the vibrant GCC region as part of our expansion into the Middle East, in the pursuit of our one and only goal: to transform the automotive market around the world. Today we have more than 180 Kavak‑ees on the GCC team and growing, surrounding ourselves with the best talent to continue building the technology, processes, and products that make us the number one player in the pre‑owned car market. Want to join us on this exciting ride?
What will be your mission? The Revenue Team Lead is responsible for driving revenue growth, ensuring the implementation of effective revenue strategies, and optimizing business performance. This role involves leading a team to monitor, analyze, and report on revenue‑related activities while ensuring alignment with the organization’s financial goals. The ideal candidate possesses strong analytical skills, leadership capabilities, and a deep understanding of financial and business metrics.
What will you do?
- Revenue Growth Leadership: Lead the team responsible for identifying and driving new revenue opportunities. Develop strategies to capitalize on untapped market potential, ensuring sustainable growth.
- Team Leadership & Development: Guide and mentor the team to achieve both revenue and customer engagement targets. Foster a high‑performance, open‑communication culture to support business objectives.
- Revenue‑Driven Customer Operations: Oversee operations that directly impact revenue generation, including customer interactions and service delivery. Implement strategies to increase customer satisfaction, ensuring that customer experiences drive repeat business and referrals.
- Strategic Revenue Planning: Create and execute a comprehensive revenue strategy aligned with company goals, focusing on process improvements and new service offerings to increase revenue streams.
- Performance Metrics for Revenue Growth: Set clear performance targets for the team, monitoring progress with customer satisfaction surveys and key revenue indicators.
- Customer Relationship Management: Build and maintain strong, revenue‑generating relationships with customers, proactively engaging to identify needs and contribute to long‑term growth.
- Sales Fulfillment & Quality Control: Oversee the fulfillment process with a focus on ensuring that product and service quality meets the standards needed to enhance customer loyalty and increase revenue.
- Customer Feedback & Revenue Improvement: Review feedback mechanisms, such as NPS, to identify areas where improvements can increase revenue. Analyze trends and implement action plans to boost customer satisfaction and retention.
- Project Leadership with Revenue Focus: Lead new initiatives and projects that directly impact revenue, ensuring all projects are completed on time and contribute to overall growth.
- Continuous Improvement for Revenue Optimization: Drive the development and implementation of best practices, constantly refining processes and launching projects aimed at maximizing revenue potential and customer satisfaction.
Requirements
- Bachelor’s degree in a related field (MBA preferred).
- 5+ years of experience in revenue management, sales operations, or financial analysis.
- Proven experience in managing teams and delivering revenue growth.
- Strong analytical skills with the ability to interpret complex financial data.
- Excellent leadership, communication, and collaboration skills.
- Proficiency with revenue forecasting tools, CRM systems, and financial software.
Benefits
- Health Insurance
- Life Insurance
- 22 working days of holidays
- Flexible work environment: at KAVAK, we value your well‑being. We understand the importance of work‑life balance and offer a flexible work model, so you can pursue your passions outside of work.
- Preferential price for retail cars upon completion of probation period
- Diverse and inclusive company culture: our team spans continents, cultures, and backgrounds. This diversity brings together a wealth of ideas and experiences, enriching your professional journey.
Do you want to be part of this story? Apply now!